Shared Services Operations Leader

Mettler Toledo; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading multinational corporation is seeking a seasoned professional to lead and manage its shared services operations, focusing on continuous improvement and employee development. Responsibilities include designing service visions, setting KPIs, and overseeing various processes while mentoring team leaders. Desired qualifications include a minimum of 7 years in people management and SAP experience. The role offers competitive benefits, including a contractual bonus and comprehensive medical coverage.

Benefits

1.5 months contractual bonus

MNC exposure

Medical and Dental benefits

Qualifications

• Minimum 7 years of people management experience with a sizeable team.
• 2-3 years SAP order processing experience.
• Finance or SCM understanding will be a merit.

Responsibilities

• Design and deliver the shared services vision.
• Lead change and support employee development.
• Ensure SBC organisation meets key business stakeholder needs.
• Monitor daily performance of team leaders.
• Engage in mentoring team leaders and executives.

Skills

Leadership and managerial capabilities

Collaboration and communication skills

Fluency in English

Fluency in Mandarin

Problem solving skills

Tools

SAP

Job description

A leading multinational corporation is seeking a seasoned professional to lead and manage its shared services operations, focusing on continuous improvement and employee development. Responsibilities include designing service visions, setting KPIs, and overseeing various processes while mentoring team leaders. Desired qualifications include a minimum of 7 years in people management and SAP experience. The role offers competitive benefits, including a contractual bonus and comprehensive medical coverage.