Service Operations Leader — Team Growth & Performance

Kulim Topwheels; Kangar; On-site; MYR 100,000 - 150,000; Full time

Job summary

An automotive service provider in Kangar is seeking a Manager to oversee branch service operations. The successful candidate will be responsible for ensuring targets are achieved, managing a team, and complying with standards. Applicants should have a diploma or degree in Automotive/Mechanical Engineering, with a minimum of 5 years of experience, preferably in automotive or dealership environments. Strong leadership skills and proficiency in management tools like Microsoft Office are essential.

Qualifications

• Minimum 5 years of relevant experience in the automotive industry.
• Experience with the Toyota brand is an added advantage.
• Strong leadership skills with effective team management.

Responsibilities

• Manage Service Operations to achieve targets.
• Ensure compliance with company policies regarding warranties.
• Implement marketing activities and expand the customer network.

Skills

Leadership

Interpersonal communication

Organizational skills

Team management

Education

Diploma or Degree in Automotive/Mechanical Engineering

Tools

Microsoft Office

Dealership management systems

Job description

An automotive service provider in Kangar is seeking a Manager to oversee branch service operations. The successful candidate will be responsible for ensuring targets are achieved, managing a team, and complying with standards. Applicants should have a diploma or degree in Automotive/Mechanical Engineering, with a minimum of 5 years of experience, preferably in automotive or dealership environments. Strong leadership skills and proficiency in management tools like Microsoft Office are essential.