Service Manager (Rotating Equipment) - Based in Northern

Michael Page; Penang; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading recruitment firm is looking for a Service Manager to lead the service department in Penang, Malaysia. This role involves developing strategies for operational excellence, maintaining customer relationships, and ensuring adherence to health and safety standards. Candidates should have a strong technical background in the Industrial or Manufacturing sector, proven leadership skills, and excellent communication abilities. This is a fantastic opportunity to grow within a supportive culture valuing innovation and sustainability.

Benefits

Strong culture and supportive management

Flexible working arrangement

Qualifications

• Strong technical background, preferably in the Industrial / Manufacturing sector.
• Proven leadership skills and ability to drive a team towards success.
• Excellent strategic thinking and problem-solving abilities.
• Outstanding communication and customer service skills.
• Commitment to upholding the highest health and safety standards.

Responsibilities

• Lead the service department and ensure operational excellence.
• Develop growth strategies to boost department performance.
• Maintain relationships with customers, ensuring their needs are met.
• Collaborate with teams to improve processes and service delivery.
• Implement health and safety regulations.
• Oversee budgeting, reporting, planning, and auditing.
• Provide technical guidance and support to team members.

Skills

Technical background in Industrial / Manufacturing sector

Leadership skills

Strategic thinking

Problem-solving abilities

Communication skills

Customer service skills

Commitment to health and safety standards

Job description

Service Manager (Rotating Equipment) - Based in Northern

• Leading the service department and ensuring operational excellence.
• Developing growth strategies to boost the department's performance in the Northern region.
• Maintaining strong relationships with customers, ensuring their needs are met and exceeded.
• Collaborating with cross‑functional teams to improve processes and service delivery.
• Implementing and adhering to health and safety regulations.
• Overseeing budgeting, reporting, planning, and auditing.
• Ensuring all work adheres to industry standards and company policies.
• Providing technical guidance and support to team members.

Strong culture and supportive management. Flexible working arrangement.

A successful Service Manager should have:

• A strong technical background, preferably in the Industrial / Manufacturing sector, preferably in compressor.
• Proven leadership skills and the ability to drive a team towards success.
• Excellent strategic thinking and problem‑solving abilities.
• Outstanding communication and customer service skills.
• A commitment to upholding the highest health and safety standards.

This opportunity comes from a large organization in the Industrial / Manufacturing industry. Known for their cutting‑edge technology and high‑quality products, they are a reputable player in the global market. The company prides itself on its strong emphasis on innovation and sustainability.

• An opportunity to grow and lead a team in a large organization.
• The chance to work in the exciting Industrial / Manufacturing industry.
• A supportive company culture that values innovation and sustainability.
• A role based in the beautiful Northern region of Malaysia.
• Strong culture and supportive management.
• Flexible working arrangement.

We encourage all candidates who believe they can fulfill these requirements to apply. This is a fantastic opportunity for a Service Manager to lead and make a difference in a large organization.