Service Leader/ Executive - Learning & Development

Shangri-La Group; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A premier hotel resort in Penang is seeking a dynamic Service Leader/ Executive - Learning & Development to enhance employee training and development initiatives. The ideal candidate will possess a diploma or degree in Human Resources or related field, and certifications in training programs. Responsibilities include maintaining training records, publishing training schedules, and ensuring effective communication with the management team. Strong interpersonal skills and fluency in English are essential for success in this vibrant environment.

Qualifications

• Diploma or Degree preferred in Human Resource Management or relevant discipline.
• Certifications in training methods are required.
• Ability to communicate fluently in English and local language.

Responsibilities

• Maintain records of training activities.
• Publish monthly training calendars.
• Respond to training requests promptly.

Skills

Fluency in English

Interpersonal skills

People management skills

Detail-minded

Creative

Education

Diploma or Degree in Human Resource Management

Certified in Train the Trainer

Job description

Shangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi skilled individual who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Service Leader/ Executive - Learning & Development to join our team!

As our Service Leader/ Executive - Learning & Development, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records.
• Publish a monthly calendar of training courses and ensure maximum attendance through clear comminication to and liaison with Head of Department on a regular basis.
• Ensure all requests for training by employees are responded to in a timely manner and follow up is conducted where appropriate.
• Ability to create a learning environment and assisting all other HR related activities and programs.

We are looking for someone who:

• Diploma or Degree with specialization in Human Resource Management or any related discipline preferred
• Certified in Train the Trainer or relevant courses
• Communicates and writes with fluency in English(as well as the local language)
• Is detail-minded, creative and has the ability to drive and lead change
• Has good interpersonal skills and people management skills
• Has experience in conducting training and audit checks
• Adaptable and responsive in a fast pace work environment
• Is able to work independently and a team player

If you are the right person, what are you waiting for? Click the apply button now!