Service Leader/ Executive - Learning & Development

Shangri-La Group; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prestigious hotel in Penang is seeking a dynamic Service Leader/ Executive - Learning & Development. This role involves managing training records, ensuring maximum attendance, and responding to training requests efficiently. The ideal candidate should possess a diploma or degree in HR management, have training certifications, and excel in communication with fluency in English. Strong interpersonal skills and the ability to adapt in a fast-paced environment are also essential. Join us to contribute to creating a vibrant learning culture!

Qualifications

• Diploma or Degree with specialization in Human Resource Management or any related discipline preferred.
• Certified in Train the Trainer or relevant courses.
• Fluent in English and the local language.
• Experience in conducting training and audit checks.

Responsibilities

• Maintain accurate records of all training activities and training records.
• Publish a monthly training calendar and ensure attendance.
• Respond to training requests and conduct follow-ups.
• Create a learning environment and assist with HR activities.

Skills

Detail-oriented

Creativity

Interpersonal skills

People management skills

Training delivery

Education

Diploma or Degree in Human Resource Management

Job description

Shangri-La Golden Sands, Penang

Shangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi-skilled individuals who can meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La: someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Service Leader/ Executive - Learning & Development to join our team.

As our Service Leader/ Executive - Learning & Development, we rely on you to:

• Maintain accurate and up-to-date records of all training activities and training records.
• Publish a monthly calendar of training courses and ensure maximum attendance through clear communication to and liaison with the Head of Department on a regular basis.
• Ensure all requests for training by employees are responded to in a timely manner and follow-up is conducted where appropriate.
• Create a learning environment and assist all other HR-related activities and programs.

We Are Looking For Someone Who

• Diploma or Degree with specialization in Human Resource Management or any related discipline preferred.
• Certified in Train the Trainer or relevant courses.
• Communicates and writes with fluency in English (as well as the local language).
• Is detail-minded, creative and has the ability to drive and lead change.
• Has good interpersonal skills and people management skills.
• Has experience in conducting training and audit checks.
• Adaptable and responsive in a fast-paced work environment.
• Is able to work independently and is a team player.

If you are the right person, what are you waiting for? Click the apply button now!

By applying to this position, you have read, understood and agreed to our