Service Engineer (UPS)

Schneider Electric North America; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Job summary

A leading sustainability and energy management company is seeking a Field Services Technician to install and maintain UPS systems in Johor Bahru. Responsibilities include installation, troubleshooting, and responding to emergency breakdowns. Candidates should have a degree in Electrical Electronic Engineering and preferably 1-2 years of experience in the field. The position offers benefits including global family leave and comprehensive medical coverage.

Benefits

Global family leave

Comprehensive medical coverage for employee and dependents

Worldwide Employee Stock Ownership

Qualifications

• 1-2 years of experience in UPS field services with a focus on data centers.
• In-depth knowledge of UPS and mechanical troubleshooting techniques.
• Must be willing to be based in Johor Bahru.

Responsibilities

• Perform installation and maintenance on UPS systems in data centers.
• Troubleshoot issues and minimize downtime.
• Respond to emergency breakdowns promptly.

Skills

UPS systems

Electrical systems

Client communication

Problem-solving

Attention to detail

Education

Diploma / Bachelor's degree in Electrical Electronic Engineering

Tools

Diagnostic tools and software

Job description

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

The Role

This position is responsible for Field Services and to perform installation, commissioning, maintenance and repair services for Schneider’s range of cooling and refrigeration product lines, which includes UPS, STS, PTU, Battery solution and cooling. The candidate will be expected to be familiar with all aspects of the power system.

What you will do

• Installation and commissioning of UPS system within data centers, ensuring proper setup, integration, and optimal performance.
• Perform routine maintenance, calibrations, and repairs on UPS systems. Troubleshoot UPS system, PTU, resolving them quickly to minimize downtime.
• Maintenance / Repair: The candidate will be expected to complete planned and unscheduled maintenance on the Schneider Electric product range.
• Maintain accurate service records, ensuring all work complies with safety regulations and manufacturer guidelines. Provide clients with clear reports on system status and recommended actions.
• Build and maintain client relationships by providing expert advice on system optimization, cooling loads, and thermal management to ensure peak operational performance.
• Ensure all service work adheres to safety standards, regulations, and best practices, creating a safe work environment at all times.
• Respond promptly to emergency breakdowns, prioritize repairs, and restore cooling systems swiftly to minimize disruptions to critical data center operations.
• 24x7 on Call: The candidate will need to be prepared to attend customer sites at short notice to perform diagnosis and repairs.

What qualifications will make you successful?

• Diploma / Bachelor's degree in Electrical Electronic Engineering or related field (preferred).
• Prior experience on UPS and Cooling in Data Centre will be a strong advantage.
• Minimum of 1-2 years of experience in UPS field services, with a focus on data centers or high-performance environments.
• In-depth knowledge of UPS, electrical systems, PTU systems and mechanical troubleshooting techniques.
• Proficient in the use of diagnostic tools and software for UPS systems.
• Must be able to communicate (speak and hear) with the ability to interact professionally with clients, vendors, and cross‑functional teams.
• Strong attention to detail, problem‑solving skills, and the ability to manage time effectively.
• Open to fresh graduates.
• Must be willing to be base in Johor Bahru.

Benefits we offer

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.