Service Engineer - TMYE

TRUMPF; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A high-tech company is seeking an Electronics Repair Technician in Kuala Lumpur, Malaysia. You will perform generator repairs, conduct customer training, and promote service sales. Candidates should have a bachelor’s degree in electrical engineering and 3+ years of related experience. Proficiency in English, Bahasa Malaysia, and Chinese is essential. This position requires flexibility to travel within Malaysia and Southeast Asia. Competitive benefits and a collaborative work environment are offered.

Benefits

Access to the latest technologies

Respectful corporate culture

Flat hierarchies

Qualifications

• 3+ years working experience in the electronics field.
• Experience with electronical logical circuits and electrical schematics.
• Knowledge of the manufacturing equipment and technical processes.

Responsibilities

• Perform generator repairs ensuring optimal time, cost, and quality.
• Conduct customer training and ensure generator functionality.
• Document logistics and repair logs.
• Promote service sales through customer visits.
• Maintain test equipment efficiency.

Skills

Electrical and electronics knowledge

Communication skills (English, Bahasa Malaysia)

Knowledge in Chinese language

Customer orientation

Ability to handle issues independently

Proactive attitude

Education

Bachelor’s degree in electrical and electronics

Job description

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Your Role:

• Perform generator repairs in the repair center while ensuring an optimal balance of time, cost and quality to meet output targets.
• Perform testing, installation, repair and conduct customer training at customer site in Southeast Asia, to ensure the good running status of the installed generators at customer site.
• Packing of received generators for repair and deliver back to customers
• Prepare documentation for logistics and repair log.
• Proactively promote the service sales product to customer-by-customer visit and customer call, to support the service revenue growth of the repair center.
• Collect customer info as well as install base info, to support the sales, application and business development activities.
• Maintain the repair center’s test equipment to ensure its best efficiency of the daily running.
• Able to support admin tasks to ensure repair center’s daily operation run smoothly without any disruption.
• Any ad hoc assignment or projects by the immediate superior.

Your Profile:

• Possess a bachelor’s degree in major of electrical and electronics and related.
• Must possess knowledge and background with electronical logical circuit, electrical schematic, and components’ function (e.g., IGBT, FPGA).
• Have knowledge and experience with the manufacturing equipment, technical process, and the application of the plasma generator in solar industry. corresponding knowledge of Low-E and Semiconductor industry is an added advantage.
• Minimum. 3-year working experience in electronics field and related.
• Good communication skills in English and Bahasa Malaysia language.
• Knowledge in Chinese language is a must – require dealing with China counterpart
• Strong sense of high integrity, reliability, responsibility, and customer orientation.
• Able to multi-tasks and possess a positive mindset.
• Eagerness to learn and relearn and with a proactive attitude.
• Ability to handle issue independently, open-minded and with a team spirit.
• Willing to travel within Malaysia or SEA as and when required.
• Always observe the Company regulations but not limited on Employee’s handbook and Company code of conduct

What we offer:

• International, varied and independent work
• Access to the latest technologies and work equipment
• Respectful and appreciative corporate culture
• Flat hierarchies in a dynamic team

Contact Person:

Lai Har Mak (Denise)

[e-mail]

Rapeeparn Limcharoenporn

[e-mail]