Service Engineer (Penang)

Abex Medical; Penang; On-site; MYR 40,000 - 60,000; Full time

Job summary

A medical technology company in Penang is seeking a skilled Service Engineer to support advanced oncology medical equipment. The ideal candidate will be responsible for installation, commissioning, and maintenance tasks, ensuring optimal performance. Responsibilities also include providing technical support and training to clients, with an emphasis on building strong customer relationships. Candidates should have a degree in engineering and good command of English and Bahasa Malaysia. Potential for growth and various employee benefits are offered.

Benefits

Coaching and continuous development

Annual increment and bonuses

Comprehensive wellness program

Engaging team activities

Qualifications

• Possess a Degree in Electrical and Electronic Engineering or Biomedical Engineering.
• At least 2 years of relevant working experience is an advantage; fresh graduates encouraged to apply.
• Proactive self-starter with initiative and independent work capability.

Responsibilities

• Installation, commissioning, and maintenance of medical equipment.
• Conduct field testing and troubleshoot medical systems.
• Provide technical support and training to customers.

Skills

Good command of English

Good command of Bahasa Malaysia

Technical diagnostic skills

Problem-solving skills

Interpersonal skills

Communication skills

Education

Degree in Electrical and Electronic Engineering

Degree in Biomedical Engineering

Job description

We are seeking a skilled and proactive Service Engineer to join our team based at Penang. The ideal candidate will play a crucial role in supporting our advanced oncology medical equipment, ensuring optimal performance and enhancing patient care through installation, commissioning, and maintenance. If you are passionate about medical technology and possess a strong background in engineering, we want to hear from you!

Responsibilities

• Installation, commissioning, and ongoing maintenance of medical equipment.
• Conduct field testing and troubleshoot medical systems to promptly identify and resolve issues.
• Execute preventive maintenance practices.
• Provide technical support and training to customers, focusing on delivering quality service while identifying the root causes of equipment breakdowns.
• Build strong relationships with customers, ensuring high levels of satisfaction through effective problem‑solving and timely responses to their needs.
• Maintain accurate records of all service‑related information to ensure transparency and accountability.
• Assist in the development of junior service engineers by providing guidance in troubleshooting equipment service matters.

Requirements

• Possess a Degree in Electrical and Electronic Engineering, Biomedical Engineering or equivalent.
• At least 2 years of relevant working experience in a medical field is added advantage; however, fresh graduates are encouraged to apply.
• MUST possess own car transport.
• Willing to travel within state/ outstation and overseas.
• Good command of English and Bahasa Malaysia (both verbal and written).
• Good technical diagnostic and problem‑solving skills and ability to work under pressure.
• Proactive self‑starter with initiative and capable to work independently.
• Team player with good organization, interpersonal and communication skills.

What we offer

• Growth with Guidance: Coaching, hands‑on learning, and continuous development opportunities with exposure to advanced medical technology.
• Recognition & Rewards: Annual Increment, Bonuses, and Performance‑Driven Culture.
• Wellness & Flexibility: Comprehensive benefit and flex wellness program for you and your family.
• Employee Engagement: Engaging team activities, company trip - both local and overseas.