Service Crew (Pavilion Kuala Lumpur)

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage establishment in Kuala Lumpur is seeking a motivated Service Crew / Senior Service Crew member. Responsibilities include taking customer orders, providing outstanding customer service, and ensuring food hygiene standards. The ideal candidate should be friendly, have at least 1 year of experience in customer service, and possess good English communication skills. This role offers a vibrant work environment with benefits like staff discounts, meals, and allowances.

Benefits

Staff discount

Staff meals

Uniforms provided

Allowance & OT

Qualifications

• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.
• No experience/At least 1 year of experience working in customer service or relevant experience in F&B.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service to guests in a timely manner.
• Upsell promotional items.
• Ensure food hygiene and safety standards are maintained.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Skills

Excellent Customer Service

Good command of spoken English

Job description

Candidate Profile

• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Requirements

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Job Summary

The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Staff discount
• Staff meals
• Uniforms provided
• Allowance & OT