Service Crew - KL EAST MALL

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A food and beverage company in Kuala Lumpur is seeking Service Crew/Senior Service Crew to provide excellent customer service and maintain outlet cleanliness. Responsibilities include taking orders, upselling menu items, and ensuring food safety. Candidates must have a pleasant demeanor and at least one year of related experience. Benefits include employee meals, discounts, paid leave, and overtime pay.

Benefits

Employee Meal & Beverages

Employee discount

Paid leaves, medical & insurance

Overtime & Public Holidays

Qualifications

• Pleasant, friendly, cheerful and able to work under pressure.
• At least 1 year of experience in customer service or relevant experience in F&B.

Responsibilities

• Take customers' orders and answer questions.
• Provide excellent customer service and maintain cleanliness.
• Upsell promotional items and ensure food safety standards.

Skills

Excellent Customer Service

Good command of spoken English

Job description

Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment

No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Requirements

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Responsibilities

The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Employee Meal & Beverages
• Employee discount
• Paid leaves, medical &insurance
• Overtime & Public Holidays

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