Service Administrator

Anton Paar Malaysia; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global instrumentation company is looking for a professional to manage SAP ERP and CRM activities along with inventory management. Candidates must have at least 3 years of experience and a Higher Secondary education in Business or related fields. The role offers a dynamic working environment in a multinational company with opportunities for growth, a competitive salary, and an innovative culture that fosters collaboration among colleagues.

Benefits

Competitive salary

Benefits package

Innovative company culture

Qualifications

• At least 3 years of working experience in the related field.
• Experienced in SAP and CRM.
• Ability to work in a dynamic environment.

Responsibilities

• Handle the SAP ERP Module MM, SD, and CRM Service.
• Manage inventory and maintain the main stock.
• Follow-up calls to customers for repair and contract quotations.
• Act as a back-up for service activities in CRM.
• Handle tenders and projects.
• Follow-up on outstanding payments with end customers.
• Support in marketing activities for fairs and exhibitions.
• General responsibility within the administration team.

Skills

SAP ERP

CRM

Inventory management

Sales orientation

Analytical understanding

Education

Higher Secondary/STPM/'A' Level/Pre-U in Business Studies/Administration/Management

Job description

Anton Paar Malaysia is a wholly-owned subsidiary of the Austrian company Anton Paar GmbH. Anton Paar develops and produces state-of-the-art laboratory and process instrumentation for research and industry. It is the world leader in the measurement of density, concentration and CO₂ and in the field of rheology.

Responsibilities

• Handling the SAP ERP Module MM, SD as well as CRM Service and complying with the general processes defined
• Inventory management: physically putting the goods on stock and maintaining the main stock
• Follow-up calls to the customers for the “Waiting for PO” repair & contract quotations
• Acting as a back-up for all other service activities in the CRM (service orders, return to vendor process)
• Handling tenders and projects
• Follow-up on outstanding payments with end customers
• Supporting in marketing activities, such as preparation of fairs and exhibitions
• Secondary responsibilities, as back-up function to sales/logistic administrator
• General responsibility within the administration team

Your profile

• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U in Business Studies/Administration/Management or equivalent
• Experienced in SAP and CRM is a must
• At least 3 years of working experience in the related field is required for this position
• High sales-orientation and analytical understanding as well as the ability to work in a dynamic environment are important
• The employee shall understand the basic principle and operation of the Anton Paar instruments and shall understand the instruments’ benefits for our customers and the main industries

What we offer

• An interesting, reliable and long-term workplace in a multi-national company
• An innovative company culture that promotes technical excellence guaranteeing us the position of technological leader in the global market
• A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for active involvement and individual responsibility
• A competitive salary and benefits package

Entry

Immediately