Senior UX / Product Researcher

Blacksire; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading design firm in Kuala Lumpur is seeking a passionate Senior UX Researcher to lead user research initiatives. The role involves conducting comprehensive studies, deriving actionable insights from both qualitative and quantitative data, and collaborating with cross-functional teams. Ideal candidates should have over 3 years of experience, excellent storytelling skills, and proficiency in research tools. This position offers a unique opportunity to influence product strategy through in-depth user research.

Qualifications

• 3+ years of experience in UX research or a similar role.
• Proven track record of impactful research.
• Strong analytical skills to synthesize complex data.

Responsibilities

• Lead end-to-end UX research efforts, from planning to presenting findings.
• Synthesize quantitative and qualitative data for actionable insights.
• Advocate for user perspective throughout product development.

Skills

User-centered design

Mixed-method research

Data analysis

Storytelling

Collaboration

Tools

UserTesting

Lookback

Dovetail

Job description

We are looking for a passionate and experienced Senior UX Researcher to lead user research initiatives, uncovering deep insights that inform product strategy and design. Your work will help us create intuitive, user-centered products that resonate with our diverse audience.

Job Responsibilities

Lead end-to-end UX research efforts, from planning and conducting studies to analyzing and presenting findings.

Develop and execute mixed-method research plans, including usability testing, interviews, surveys, field studies, and data analysis.

Collaborate closely with product designers, engineers, and stakeholders to integrate research findings into product development.

Synthesize quantitative and qualitative data to derive actionable insights and strategic recommendations.

Advocate for the user perspective throughout the product development lifecycle.

Create clear, concise reports and presentations that effectively communicate research insights and their impact on design and business decisions.

Mentor junior researchers and promote a culture of user-centric thinking within the team.

Stay current with industry trends, tools, and best practices in UX research.

Key Qualifications

3+ years of experience in UX research or a similar role, preferably within high-performing product design companies.

Proven track record of conducting impactful research that directly informs product strategy and design.

Expertise in a range of qualitative and quantitative research methods.

Strong analytical skills and the ability to synthesize complex data into clear insights.

Exceptional storytelling and communication skills to share research findings in a compelling way.

Proficiency with research tools such as UserTesting, Lookback, Dovetail, or similar.

Experience working in cross-functional product teams and collaborating effectively with designers and engineers.

A portfolio or case studies showcasing previous research projects and their impact on product outcomes.