Senior Technical Support Engineer - System Operations

PUBLIC MUTUAL BERHAD; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading investment company in Kuala Lumpur is seeking a Senior Technical Support Engineer to supervise backup operations and manage IT infrastructure. The ideal candidate will have a degree in IT, technical knowledge in backups, and experience supervising teams. This role requires hands-on experience in disaster recovery and the ability to work after hours. Interested candidates should apply via the email provided.

Qualifications

• Technical knowledge in backup or archival and OS like Windows or Linux.
• 5 years hands-on working experience in backups or disaster recovery or supporting infrastructure.

Responsibilities

• Supervise and manage Backup & Archival operation and team.
• Design, recommend, plan and deploying IT infrastructure.
• Formulating policy and procedure.

Skills

Technical knowledge in backup

Experience in supervising team members

Hands-on technical support

Ability to work after hours

Education

Degree/Diploma in Information Technology

Tools

Windows

Linux

Job description

Senior Technical Support Engineer - System Operations

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Senior Technical Support Engineer - System Operations

Responsibilities

• Supervise and manage Backup & Archival operation and team.
• Design, recommend, plan and deploying IT infrastructure.
• Formulating policy and procedure.
• Improve operation process.
• Resolving technical issue

Requirements

• Degree/ Diploma in Information Technology or related disciplines.
• Technical knowledge in backup or archival and OS like Windows or Linux.
• 5 years hands‑on working experience in backups or disaster recovery or supporting infrastructure.
• Experience in supervising team members.
• Able to work after normal working hours or weekends when required.

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Public Mutual Company Information

• Public Mutual, No.1 in private unit trusts and the Private Retirement Scheme (PRS) in Malaysia. A wholly-owned subsidiary of Public Bank.
• Manages over 170 funds in-house for around 5 million accountholders.
• Offers a comprehensive range of conventional & Shariah-based unit trust and Private Retirement Scheme (PRS) funds.
• Over 40 years of investment experience.
• Extensive distribution force of around 30,000 unit trust consultants (UTCs).
• Supported by 31 customer service centres and branches nationwide.
• Augmented by more than 260 Public Bank branches, which also serve as Public Mutual’s ubiquitous collection centres.

What can I earn as a Technical Support Engineer