Senior Staff Nurse - Health Screening

Sunway Medical Centre Ipoh; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading healthcare facility in Ipoh is seeking an experienced Staff Nurse to oversee health screening operations. Responsibilities include managing daily workflows, ensuring compliance with health standards, and mentoring junior staff. The ideal candidate holds a nursing diploma/degree with 5-8 years of relevant experience, possesses strong leadership and phlebotomy skills, and can communicate in Chinese and Cantonese. This role offers competitive compensation and opportunities for professional growth.

Qualifications

• Minimum 5–8 years of nursing experience, preferably in health screening.
• Strong skills in health screening tests.
• Ability to supervise and mentor junior staff.

Responsibilities

• Oversee daily workflow of the health screening centre.
• Ensure compliance with hospital SOPs and regulatory requirements.
• Provide professional service to clients.

Skills

Phlebotomy

ECG

Customer service skills

Leadership

Communication in Chinese and Cantonese

Education

Diploma/Degree in Nursing with valid APC

Job description

Health Screening Responsibilities

• Vital signs assessment
• ECG
• Audiometry
• Phlebotomy (blood taking)
• Height/weight/BMI/body composition analysis
• Assist doctors during clinical examinations and counselling sessions
• Maintain strict compliance with infection control and patient safety standards (MSQH/JCI standards)

Operational Management

• Oversee daily workflow of the health screening centre to ensure efficiency and minimal waiting time
• Monitor appointment schedules and manage high‑volume corporate screenings
• Ensure timely reporting and release of medical check‑up results
• Supervise, coach, and mentor junior nurses, health screening assistants, and new staff
• Assign duties and manage staff roster within the HS department
• Act as the shift/team leader and point‑of‑contact during operations

Quality Assurance & Compliance

• Ensure all procedures comply with hospital SOPs, MSQH/JCI standards, and regulatory requirements
• Check equipment calibration and functionality (ECG machines, audiometer, spirometer, etc.)

Customer Service & Client Relations

• Provide professional and courteous service to walk‑in clients, corporate clients, and others
• Handle patient enquiries, explain screening procedures, clarify and promote health screening packages
• Manage difficult customers professionally and escalate issues when necessary
• Ensure privacy, confidentiality, and comfort during the entire screening process

Administrative & Coordination Duties

• Prepare medical documents, reports, and referrals to specialists when required
• Ensure accurate data entry and timely submission of patients reports
• Liaise with doctors, radiology, laboratory, and other departments to ensure smooth workflow

Key Requirements

• Diploma/Degree in Nursing with valid APC (Annual Practising Certificate)
• Minimum 5–8 years of nursing experience (health screening or outpatient preferred)
• Strong skills and able to perform phlebotomy, ECG, and basic health screening tests
• Good communication, leadership, and customer service skills
• Ability to lead a team and handle high‑volume screening activities
• Ability to communicate in Chinese and Cantonese will be a huge advantage

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Staff Nurse?
• Do you have customer service experience?
• Do you have phlebotomy experience?

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interests in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.