Senior Solution Engineer – Industrial IoT

Advantech Co. Malaysia Sdn Bhd; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading industrial technology company in Malaysia is seeking a skilled technical support professional with at least five years of experience. Responsibilities include providing pre and post sales services, maintaining customer relationships, and supporting software technical assistance. Candidates should possess a Bachelor's Degree in Engineering and have strong knowledge of industrial protocols. Proficiency in English is required, and knowledge of Mandarin is advantageous. Join us to help foster industrial intelligence and innovation!

Qualifications

• Minimum five years of experience in technical support and after-sales services.
• Strong knowledge of industrial protocols and system integration.
• Proficiency in English; Mandarin is a plus.

Responsibilities

• Provide pre and post sales services for customer satisfaction.
• Maintain relationships with customers through solution-oriented advice.
• Support software technical assistance for Smart Manufacturing.

Skills

Technical support

System integration

Communication skills

Analytical thinking

Customer service

Education

Bachelor's Degree in Engineering

Tools

SCADA systems

Job description

A leading industrial technology company in Malaysia is seeking a skilled technical support professional with at least five years of experience. Responsibilities include providing pre and post sales services, maintaining customer relationships, and supporting software technical assistance. Candidates should possess a Bachelor's Degree in Engineering and have strong knowledge of industrial protocols. Proficiency in English is required, and knowledge of Mandarin is advantageous. Join us to help foster industrial intelligence and innovation!