Senior QC Executive (Food Industry)

Trader2U; Puchong; On-site; MYR 200,000 - 250,000; Full time

Job summary

A renowned trade company located in Puchong, Malaysia, is seeking a Quality Control Specialist to ensure compliance with industry standards. Candidates should have 2-3 years of experience in quality assurance, particularly in the food industry. Proficiency in Bahasa Malaysia, English, and Mandarin is essential, along with knowledge of quality management systems such as HACCP and GMP. This role involves developing quality control programs, conducting inspections, and collaborating with diverse teams to improve product quality.

Qualifications

• Minimum of 2-3 years of experience in quality assurance or quality control in food industry or manufacturing.
• Knowledge of quality management systems (HACCP, GMP, ISO).

Responsibilities

• Develop and maintain quality control programs.
• Perform routine quality inspections and product testing.
• Collaborate with cross-functional teams for continuous improvement.
• Prepare and present quality reports highlighting trends.
• Investigate quality-related issues and implement corrective actions.

Skills

Quality assurance

Communication in Bahasa Malaysia

Communication in English

Communication in Mandarin

Problem-solving

Tools

MS Office

Quality management software

Job description

Responsibilities

• Develop, implement, maintain and monitor quality control programs to ensure compliance with industry standards and customer requirements.
• Perform routine quality inspections, product sampling and testing (e.g. chemical, physical, etc.) to verify conformance to quality standards and specifications.
• Collaborate with cross-functional teams (R&D, warehouse & operations, CS, etc.) for daily task and drive continuous improvement initiatives.
• Maintain thorough documentation and record-keeping of quality control activities, test results, and reports.
• Handle equipment calibration to ensure schedules are carry out timely.
• Monitor the temperature and humidity condition throughout the warehouse storage environment.
• Prepare and present detailed quality reports (e.g. MRM) highlighting trend analysis, quality related issue, task progress and recommending actions to HOD.
• Manage relationships with external parties (e.g. manufacturer, suppliers, etc.) to ensure quality standards are met throughout the supply chain.
• Analyze and report on product defects, discrepancies and non-conformities.
• Investigate and troubleshoot quality-related issues & complaints, working closely with relevant departments and stakeholders to identify root cause and develop corrective actions to prevent reoccurrence.
• Implement corrective and preventive actions (CAPA) in response to quality control issues and monitor its effectiveness.
• Address customer quality concerns and ensure timely resolution of complaints.
• Contribute to customer satisfaction by delivering quality products/services.
• Perform Ad Hoc task from HOD.

Job Requirement

• Minimum of 2-3 years of experiences in quality assurance or quality control role within food industry, manufacturing or product development sector.
• Good written and spoken communication ability in Bahasa Malaysia, English and Mandarin.
• Knowledge of quality management systems and standards (e.g. HACCP, GMP, ISO, etc.).
• Proficiency in MS Office, quality management software and related tools.