Senior QA Engineer

Global Blue; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading global technology company in Kuala Lumpur is looking for a Quality Assurance (QA) Automated Tester with 5-7 years of experience. Responsibilities include testing integrated systems, collaborating with development teams to create test plans, and performing both manual and automated testing. Ideal candidates will have strong SQL and Linux knowledge, along with experience in API testing tools. Join us to enhance the shopping experience and drive performance internationally.

Qualifications

• 5-7 years of experience in QA or Automated Testing.
• Strong knowledge of QA methodology and Agile.
• Excellent organizational skills and attention to detail.

Responsibilities

• Create test plans for enhancements and fixes.
• Perform manual and automated functional testing.
• Manage work according to work plans for engagement components.

Skills

SQL

Linux command knowledge

Java

BDD

Jenkins

API Testing

Problem-solving skills

Attention to detail

Tools

ReadyAPI/SoupUI

JMeter

Testrail

Job description

Nature and aim of the position
Quality Assurance (QA) Automated Testers are responsible for testing integrated systems, both internal and external. This includes third-party messages, MCG, VTG, Middleware that interacts with CS POS/ATM/EComm hardware/software, Host code, and Scheme mandates. Testing and Certification ensure that transaction messages meet client and industry specifications or requirements.
Ideally, we are looking for someone with 5-7 years of experience.
Main duties and responsibilities

• Work closely with developers, business stakeholders, and act as an integral part of the CS development team using an iterative development process
• Create test plans for enhancements and fixes on applications in collaboration with development teams
• Perform manual and automated functional, regression, and performance testing on the Data Invariant Layer project
• Perform testing on all Utility Technology systems and projects
• Help manage, develop, and improve processes and procedures within the department
• Manage work according to work plans for engagement components
• Provide a positive role model in work performance and attitude

Main KPIs

• Number of requirements addressed directly and indirectly in testing
• Targets for defects fixed per day, per version, per sprint
• Number of test cases completed (daily, weekly, per iteration, per version)
• Active defect count, ensuring critical and major defects are fixed promptly
• Finalization of development with updated test cases, release notes, and handover documentation
• Meeting sprint tasks within the 10-day sprint period

Relates to / cooperates with

• Team Lead
• Other QA members
• Project and development team members

Main cross-function interactions

• Host team
• ADT team
• Scheme representatives
• Third-party developers (hardware and software)
• Business and Production representatives

Background and Education

• Strong knowledge of QA methodology and Agile
• Excellent organizational skills, attention to detail, and quality
• Understanding of SQL and ability to perform basic data pulls
• Knowledge of Linux commands
• Excellent troubleshooting and problem-solving skills
• Good defect management skills

Specific skills and knowledge

• SQL, Linux command knowledge and experience (ADT requirement)
• Experience with IPM/Base II and shell scripting (bonus)
• Ability to create test cases, experience with Java, BDD, Jenkins, ReadyAPI/SoupUI, API Testing, JMeter, Testrail
• Payments knowledge: ISO messages, EMV, Contactless tags, AID, TMS
• Experience in Integration & API testing with tools like ReadyAPI, JMeter, Postman
• POS/ATM experience, knowledge of AS2805 and ISO 8583 (advantageous)
• Experience with hotel, retail, or food/beverage systems like Opera, Simphony, Shiji
• Logical and creative thinking for QA processes

At Global Blue, we believe that enhancing the shopping experience drives performance. Our mission is to connect shoppers and brands worldwide by simplifying shopping and boosting retailer performance. With over 40 years of expertise, we pioneered Tax Free Shopping and expanded into Payment and Post-Purchase services. We process over 35 million Tax Free Shopping transactions annually and support over 47 million e-commerce shoppers. Listed on the NYSE, we generated €20bn in sales and €311M in revenue in FY 2022/23. Our community of over 2,000 employees across 53 countries fosters a culture of empowerment, collaboration, and innovation. Together, we strive for a brighter future for the businesses we serve.