Senior Production Services Analyst, Capital Markets IT

Royal Bank of Canada; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global financial institution in Putrajaya seeks a candidate to enhance service delivery within its Capital Markets team. You will support the automation of manual processes and ensure compliance with access control policies. The ideal candidate should have 3+ years of experience in Financial Technology and a strong understanding of ITIL principles. Familiarity with Docker and Kubernetes is preferred, along with strong analytical skills. This is a full-time role with a focus on collaboration and innovation.

Qualifications

• 3+ years of experience in a Financial Technology or Capital Markets technology role.
• Proven knowledge of ITIL Incident Management, Problem Management, and Change Management.
• Experience in application support and troubleshooting.

Responsibilities

• Support the continuous evolution of the platform to automate manual processes.
• Manage Privileged Access Management and access control compliance.
• Collaborate with stakeholders on security best practices.

Skills

Experience in Financial Technology

Proven knowledge of ITIL principles

Strong analytical thinking

DevOps experience

Education

3+ years in Capital Markets technology

Tools

Docker

Kubernetes

MS SQL

Nagios

Job description

A leading global financial institution in Putrajaya seeks a candidate to enhance service delivery within its Capital Markets team. You will support the automation of manual processes and ensure compliance with access control policies. The ideal candidate should have 3+ years of experience in Financial Technology and a strong understanding of ITIL principles. Familiarity with Docker and Kubernetes is preferred, along with strong analytical skills. This is a full-time role with a focus on collaboration and innovation.