Senior Personal Insurance Consultant

Jobgether; Remote; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance platform is seeking a Senior Personal Lines Insurance Broker to work remotely in Malaysia. You will engage with clients, assess their insurance needs, and provide tailored solutions. This role requires strong communication skills in French and English, and at least 2 years of experience in insurance. You will have opportunities for professional development, competitive compensation, and the flexibility to work remotely or from the office. Join us in transforming the insurance industry.

Benefits

Competitive compensation with monthly bonus

Up to 5 weeks of vacation per year

100% remote work option

Work internationally for up to 90 days per year

Top-tier health benefits

Unlimited sick and mental health days

Paid parental leave (4 months top up)

Flexible start date

Qualifications

• At least 2 years of experience as an insurance broker or agent.
• Minimum 5 years of relevant experience in customer service or sales.
• Interest in technology, quick learner.

Responsibilities

• Assist clients with home and auto insurance needs.
• Proactively engage with clients to offer suitable policies.
• Communicate with clients via phone, email, and SMS.
• Monitor personal performance and meet targets.
• Maintain accurate records of client interactions.
• Collaborate with customer service and sales teams.
• Stay updated on product knowledge and industry trends.
• Pursue career growth opportunities within the team.

Skills

Proactive problem-solving

Strong communication skills in French

Strong communication skills in English

Customer service experience

Sales experience

Education

RIBO and/or AMF certification

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Personal Lines Insurance Broker - REMOTE. In this role, you will have the opportunity to engage with clients, assess their home and auto insurance needs, and provide tailored solutions. Your expertise will not only help clients but will also play a pivotal role in the growth and reputation of our partner's innovative insurance platform. As part of a high-growth team, you will have opportunities for professional development and career advancement. Join us in revolutionizing the insurance industry by leveraging technology, data, and human insight for better client outcomes.

Accountabilities

• Client Engagement: Assist clients with their home and auto insurance needs. Answer coverage questions and offer personalized advice. Set up new policies or complete policy modifications.
• Client Follow-Up: Proactively reach out to clients to ensure we are continuously offering a policy that best suits their needs at a competitive price.
• Communication: Communicate effectively via phone, email, and SMS with clients to build trust. Deliver outstanding customer service.
• Performance Review: Monitor personal performance and meet daily/weekly/monthly targets.
• Documentation: Maintain accurate records of client interactions and add follow-up activities in our CRM system.
• Collaboration: Work closely with the customer service and sales team to achieve team objectives. Participate in developing strategies to boost sales, client retention, and overall satisfaction.
• Continuous Learning: Stay updated on product knowledge and industry trends. Participate in training sessions and professional development activities.
• Career Growth: Move towards a senior position in our insurance team or a team lead role after your first 2 years.

Requirements

• You have a valid RIBO and/or AMF certification.
• You have at least 2 years of experience as an insurance broker or agent.
• You have at least 5 years of relevant experience in customer service or sales.
• You’re proactive and have strong problem-solving skills.
• You have strong oral and written communication skills in French and English.
• You’re a quick learner with an interest in technology.

Benefits

• Competitive compensation with monthly bonus.
• Up to 5 weeks of vacation per year.
• 100% remote work or downtown office space.
• Work internationally for up to 90 days per year.
• Top-tier health benefits (health, dental, vision, etc.) & life insurance.
• Unlimited sick and mental health days.
• Paid parental leave (4 months top up).
• Flexible start date (but the sooner the better!).

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.