Senior Operations Leader - Pawnbroking & Retail

Pajak Gadai LMS (Ipoh); Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A pawnbroking company in Ipoh is seeking an Operations Executive/Supervisor with a strong background in retail and pawnbroking industries. The successful candidate will manage customer transactions, branch operations, and lead the team to enhance company processes. Key qualifications include over 5 years of relevant experience, proficiency in English and Bahasa Malaysia, and leadership skills. The role offers a 5.5-day work week, yearly bonuses, and allowances.

Benefits

5.5 day work week

Yearly bonus and salary increment

Allowances provided

Qualifications

• 5+ years of experience in retail, pawnbroking, or related fields.
• Knowledge of the gold, diamond, or jewellery industry is preferred.
• Proficient in IT infrastructure management.

Responsibilities

• Perform front line customer pawnbroking transactions.
• Manage daily branch operational procedures.
• Enhance IT infrastructure and branch reporting.

Skills

Leadership

Problem-solving

Communication (English, Bahasa Malaysia)

Analytical skills

Education

Degree/Diploma in any field

Tools

Microsoft Office

Job description

A pawnbroking company in Ipoh is seeking an Operations Executive/Supervisor with a strong background in retail and pawnbroking industries. The successful candidate will manage customer transactions, branch operations, and lead the team to enhance company processes. Key qualifications include over 5 years of relevant experience, proficiency in English and Bahasa Malaysia, and leadership skills. The role offers a 5.5-day work week, yearly bonuses, and allowances.