Senior Network Infrastructure Specialist

MCSB SYSTEMS(M) SDN BHD; Local Authority Kulim Hi-Tech Industrial Park; On-site; MYR 60,000 - 80,000; Full time

Job summary

A local IT service provider is seeking a Senior Network Infrastructure Specialist located in Kulim, Kedah. The candidate will provide technical support for network infrastructure and perform administration tasks for various devices. Responsibilities include maintaining documentation, coordinating with contractors, and providing on-call support. A Bachelor’s degree in a relevant field and 5 years of experience in C#/.NET development are required. Candidates with CCNA/CCNP certification will have an advantage. Join a dedicated team focused on ensuring network stability and performance.

Benefits

Free After-Course Retraining Program

Qualifications

• Minimum 5 years of experience in C#/.NET development with full project lifecycle involvement.
• Prefer to have Cisco Certified Network Associate/Professional (CCNA/CCNP) certification.
• Willing to work at the client’s location in Kulim, Kedah.

Responsibilities

• Provide day-to-day technical support for network infrastructure equipment.
• Install and configure new Cisco switches and wireless access points.
• Coordinate with cabling contractors for support passive cabling work.
• Provide second-tier analysis and resolution planning for issues.
• Perform preventive maintenance tasks to improve network stability.
• Liaise with internal IT groups and project teams for support.
• Provide local on-call support outside regular business hours.

Skills

Networking infrastructure: LAN, WAN, WLAN, VPN, routing & switching, VLANs

Network devices & security: routers, switches, firewalls, IDS/IPS, load balancers

Good communication & soft skills

Monitoring, troubleshooting, system performance optimization, capacity planning

Education

Bachelor’s degree or Diploma in Network Engineering / IT / Computer Science

Job description

Senior Network Infrastructure Specialist

• Contract

Outsourcing

We provide Nationwide Support Services and On-Site Field Support. To ensure business continuity, we have dedicated and highly-trained engineers who are readily available at any time aims to bridge short-term operational gaps.

HR Service & Payroll Outsource

We simplify your HR and Payroll needs via our Multiple Services – with or without having to own the system. We ensure accuracy and compliance of the ever-changing government statutory mandate conforming to LHDN, KWSP, C.P.8D, EA Form

IT Training

We provide outright job function specific training andFree After-Course Retraining Programaims to increase your productivity level. We are also an authorized Training & Test Center for Prometric, Pearson, Certiport (Microsoft Office Specialist)

Responsibilities

• Provide day-to-day technical support and perform routine administration tasks fornetwork infrastructure equipment, including but not limited to switches, routers,firewalls, and wireless access points.
• Install and configure new Cisco switches and wireless access points based on client’sproject plan or request.
• Coordinate with Infineon nominated cabling contractors to support passive cablingwork, including inspection and validation of workmanship upon job completion.
• Provide second-tier analysis and resolution planning for recurring or aged issues,including documentation of root cause and workaround.
• Perform day-to-day operational tasks, including incident resolution and execution ofapproved change requests.
• Perform preventive maintenance tasks and recommend performance tuning actions to improve network stability.
• Initiate manage escalation with hardware or software vendors for critical technicalsupport issues.
• Maintain up-to-date network documentation using approved documentation tools
• Perform asset lifecycle tracking and updates in Configuration Management Database(CMDB)
• Liaise with internal IT groups and project teams to support network-related deliverablesand implementation milestones.
• Support client’s regional team setup activities, including provision of hands-on NetworkOnsite Support Services as directed by client’s project manager.
• Provide local on-call support outside regular business hours for network-relatedproduction incidents.

Education & Experience

• Bachelor’s degree OR Diploma in Network Engineering / IT / Computer Science, or related field.
• Minimum 5 years of experience in C#/.NET development with full project lifecycle involvement.
• Prefer to have Cisco Certified Network Associate/Professional (CCNA/CCNP) certification.
• Willing to work at the client’s location in Kulim, Kedah.

Technical Skills

• Networking infrastructure: LAN, WAN, WLAN, VPN, routing & switching, VLANs.
• Network devices & security: routers, switches, firewalls, IDS/IPS, load balancers
• Good communication & soft skills: ability to work across teams, prioritize tasks, operate under pressure.
• Monitoring, troubleshooting, system performance optimization, capacity planning.