Senior Modern Workspace Engineer

Logicalis; Cyberjaya; Hybrid; MYR 200,000 - 250,000; Full time

Job summary

A leading technology services provider is seeking a Senior Workspace Engineer in Cyberjaya, Malaysia. This role involves managing and optimizing modern workspace environments, administering platforms, and ensuring security compliance. Ideal candidates should possess strong skills in Windows Server, Office 365, and virtualization technologies. Join us for a supportive work culture with flexible working arrangements where you can grow your career and capabilities.

Benefits

Supportive team environment

Flexible, modern working arrangements

Opportunities for career development and training

Qualifications

• Experience managing modern workspace environments and platforms.
• Strong problem-solving and analytical skills.
• Ability to document solutions effectively in knowledge management systems.

Responsibilities

• Lead the management and optimization of our modern workspace environment.
• Act as a bridge between customers and managed services teams.
• Document solutions and provide mentorship within the team.

Skills

Microsoft Windows Server (AD, DHCP, DNS & Group Policy)

MS Exchange, Exchange Online, and Office 365

Hypervisor / Virtualisation Technology (Vmware, Azure)

Physical Host Infrastructure (ILO/IDRAC)

Storage Technology (Netapp, QNAP, Dell EMC)

Hyper-converged Infrastructure (Nutanix, Hyperflex, VxRail)

Vulnerability and Threat Planning

Linux OS skills

Job description

About the Role:

We are seeking a skilled Senior Workspace Engineer to join our team and lead the management and optimization of our modern workspace environment. In this role, you will be responsible for administering platforms, enhancing endpoint management, and ensuring compliance and security across all user devices. This is an exciting opportunity to play a key role in shaping a secure, efficient, and user-centric digital workplace.

Key Responsibilities

• Act as a bridge between customers, managed services teams, and our consulting practice to build a greater understanding of customers' end-to-end environments
• Lead workshops that identify trends and problems within customer environments
• Have a continuous improvement mindset and work to identify and resolve complex problems across our customers' environments
• Build permanent corrective fixes and implement them while following appropriate change processes
• Document solutions and knowledge in Logicalis' knowledge management system
• Mentor and provide technical leadership across the Modern Workspace team
• Technical ownership of critical incident resolution and act as a senior escalation point within the Modern Workspace team
• Drive positive customer outcomes in close collaboration with the Team Lead and other Senior Engineers

Requirements

• Microsoft Windows Server (AD, DHCP, DNS & Group Policy)
• MS Exchange, Exchange Online, and Office 365 Skillsets
• Hypervisor / Virtualisation Technology skills i.e., Vmware (Vcenter, ESXi), Azure
• Physical Host Infrastructure (ILO/IDRAC)
• Storage Technology skillsets: Netapp, QNAP, Dell EMC
• Hyper-converged Infrastructure skills: Nutanix, Hyperflex, VxRail
• Roll-up, CU, Firmware updates and planning
• Vulnerability, Threat Planning, and remediation activities
• Linux OS skills would be beneficial

Benefits

As a valued member of ‘Logicalis Asia Pacific MSC’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering, Admin to Project/Program Management, Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern working arrangements: A hybrid working model that allows for a balance of remote work and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several sources show men tend to apply if they meet 60% of the requirements, whereas women, non-binary, and neurodivergent people aim for closer to 90%. Please don’t let this discourage you from applying. We can teach the specifics of the job. What we can’t teach is Character – Confidence, Capability, Curiosity.

About Us

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world through our technology expertise. Our services include cloud, connectivity, collaboration, and security, helping optimize operations, reduce risk, and empower employees. With 7000+ employees in 27 countries, we serve over 10,000 clients globally, creating sustainable outcomes through technology.

We support applicants with disabilities or neurodiversity. Adjustments and support will be provided upon request. If you need accommodations, please let us know.