Senior Manager, Technology & Digital

Encorp Berhad; Petaling Jaya; On-site; MYR 180,000 - 250,000; Full time

Job summary

A dynamic property development group is seeking a Head of Technology to oversee its entire IT infrastructure and drive digital transformation initiatives. You will lead a high-performing team while managing business applications and ensuring cybersecurity compliance. Ideal candidates should possess at least a Bachelor’s degree in IT along with 10+ years of relevant experience in the property development sector. Strong leadership and communication skills are essential for this role, which is integral to our operational efficiency and strategic development.

Qualifications

• 10+ years of experience in Information Technology, especially in property development or construction.
• Strong leadership and people management skills are essential.
• Excellent communication and stakeholder management capabilities.

Responsibilities

• Oversee all IT infrastructure and ensure minimal downtime.
• Manage business applications and lead digital strategy.
• Implement strong cybersecurity practices and data protection measures.
• Lead a high-performing technology team.

Skills

IT Infrastructure Management

Business Applications Management

Cybersecurity

Digital Transformation

Vendor Management

Leadership

Communication

Education

Bachelor’s Degree in IT or related field

Master’s Degree (MBA / IT Management)

Job description

Oversee and drive Encorp’s entire technology landscape from IT infrastructure, business applications, digital transformation, cybersecurity, governance, budgeting, vendor management, to leading a high-performing tech team to ensure secure, efficient, and future-ready operations.

Job Responsibilities:

1. IT Infrastructure Management

   Oversee the entire IT infrastructure including servers, networks, firewalls, storage, email systems, CCTV, door access, and backup solutions.
   Ensure all systems operate efficiently with minimal downtime and meet the company’s security and performance standards.
   Lead infrastructure maintenance, upgrades, patches, and regular health checks.
   Manage IT asset lifecycle including procurement, deployment, replacement, and disposal.
   Ensure compliance with internal IT policies, cybersecurity standards, and audit requirements.

2. Business Applications Management

   Oversee and support all business-critical applications including ERP systems, HRIS, finance & procurement systems, CRM, and other business tools.
   Collaborate closely with departments to understand operational needs and translate them into technical/application requirements.
   Manage system enhancements, integrations, upgrades, and troubleshooting.
   Lead and implement application improvement projects to improve operational efficiency.
   Liaise with vendors and ensure SLA compliance for application support and development.
   Develop and implement Encorp’s digital strategy to support business growth and efficiency.
   Identify digital solutions and automation opportunities to streamline processes and enhance productivity.
   Introduce new technologies, tools, and platforms aligned with the Group’s strategic objectives.
   Lead digital adoption, awareness, and training programmes across departments.

3. Cybersecurity & Data Protection

   Implement and maintain strong cybersecurity practices including endpoint protection, firewall policies, and user access controls.
   Monitor risks, threats, and vulnerabilities, and take proactive measures to mitigate them.
   Ensure proper data backup, recovery, and business continuity planning.
   Oversee compliance with data protection regulations and internal security policies.
   Prepare, manage, and track the annual IT budget (CAPEX & OPEX).
   Negotiate and manage IT contracts, licenses, and third‑party vendor performance.
   Ensure proper documentation, SOPs, and governance for all tech‑related activities.
   Present reports to management on digital initiatives, infrastructure performance, risks, and recommendations.

4. Leadership & Team Management

   Lead the Technology & Digital team including support staff and system administrators.
   Provide coaching, guidance, and skills development for team members.
   Foster a high‑performance, service‑oriented, and innovative IT culture.

Qualification & Experience:

Minimum Qualification

At least a Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related field.
Master’s Degree (MBA / IT Management) is an added advantage.

Related Experience

At least 10 years of experience, preferably in Information Technology in the property development and/or construction industry.

Technical Skills:

• Strong knowledge in IT infrastructure (networking, servers, virtualization, cloud computing).
• Experience managing business applications (ERP, HRIS, finance/procurement systems, CRM).
• Familiar with database systems (SQL), system architecture, and application integration.
• Strong understanding of cybersecurity tools, policies, and incident response.
• Experience in digital transformation projects and automation implementation.
• Skilled in vendor management, contract negotiation, and budget planning.

Soft Skills:

• Strong leadership and people management skills.
• Excellent communication and stakeholder management across all levels.
• Analytical thinking, problem‑solving, and decision‑making skills.
• Ability to manage multiple projects with strong time‑management.
• Strategic mindset with hands‑on execution when required.

ENCORP is a Group of Companies involved primarily in Property Development, Investment Property (Retail Mall) and Concessionaire. Founded on March 2000 and listed on the Main Market of Bursa Malaysia Securities Berhad on February 2003, we aim to make a real difference to the lives of our customers, investors and employees by providing products and services that add value and enrich communities’ lives. We aspire to be an organisation of happy, highly motivated, well‑trained staff whose aim is to deliver unbeatable quality, standards, value and service in everything we do, and to make a difference to our community.