Senior Manager Sales

LLOYD Shoes GmbH; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking a professional to drive sales performance within the Malaysia Sales team. The ideal candidate will have a university degree and at least three years of experience in a commercial role, preferably in the maritime sector. Responsibilities include coaching team members, achieving budget goals, and ensuring compliance. Excellent communication and time management skills are essential. This role offers the opportunity to work in a dynamic team environment focused on continuous improvement.

Qualifications

• Minimum 3 years’ experience in a commercial role, preferably in the maritime sector.
• Comprehensive knowledge of FIS and other HL systems.
• Receptive and able to grasp new ideas for personal development.

Responsibilities

• Achieve and exceed Malaysia Sales Budget for Export and Import.
• Conduct regular 1:1 coaching with Malaysia Sub-Leads.
• Ensure compliance policy is adhered to within Malaysia Team.

Skills

Excellent communication skills

Result driven team player

Ability to work under pressure

Good time management skills

Education

University degree or equivalent

Tools

FIS and HL systems

MS Office

Job description

Main Objectives of this position:

Drive the highest levels of quality within Malaysia Sales, be customer oriented and create value for customers as well as for Hapag-Lloyd. Drive performance within the Malaysia Sales team by exceeding Quality promises and KPI deliverables.

Function and duties:

• Achieve and exceed Malaysia Sales Budget, Export and import
• Holds responsibility for key performance as assigned to Malaysia Sales Teams as defined in the Sales Process and in line with SDM targets
• Drive the identification of new opportunities by the team
• Conduct regular 1:1 coaching with Malaysia Sub-Leads to drive performance and upskill team members
• Ensure Sales foundation is followed and embedded within the Sales Team
• Regularly review customer portfolios jointly with CGM Malaysia to ensure customers are within correct segmentation.
• Performance management of Malaysia Sales Team members as defined in the Sales Process
• Support Steering Manager and CGM with budgeting, planning and strategy
• Review with Country Manager Sales rep portfolios and coverage of MR, CU and CN customers
• Ensure they have the right Segmented Vertical specialists for their market
• Ensure feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
• Ensure compliance policy is adhered to within Malaysia Team
• Work closely with Senior Managers in CS, Operation, Business admin to drive continuous improvement and promote collaboration between the teams
• Ensure that Push-Pull principle is followed as defined in Steering concept
• Selectively engage in TM discussions on relevant matters (e.g., competition activities, market rates, etc.)

Qualifications and Technical Job Requirements:

• University degree or equivalent
• Minimum 3 years’ experience in a commercial role, preferably in the maritime sector
• Excellent communication skills
• Comprehensive knowledge of FIS and other HL systems
• Working knowledge of MS Office
• Result driven team player with a proactive attitude
• Ability to work under pressure
• Goal and deadline driven
• Good time management skills
• Receptive and be able to grasp new ideas and motivate one’s self for personal development