Senior Manager, Operations

Sunway Medical Centre Penang; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare provider in Seberang Perai is seeking a Facility Division Manager to oversee operations, ensuring efficient maintenance of facilities. The ideal candidate should have a degree in Engineering and a minimum of 5 years in facilities operations, particularly in a hospital environment. Responsibilities include managing building services, developing departmental goals, ensuring compliance with regulations, and implementing sustainability initiatives. This role demands strong analytical, problem-solving, and interpersonal skills.

Qualifications

• Degree or Diploma in Engineering or equivalent.
• Min 5 years of experience in facilities operations management.
• Proficient in testing and commissioning methodologies.

Responsibilities

• Manage Building Services operations for efficiency.
• Develop and monitor goals and performance metrics.
• Ensure compliance with statutory regulations.
• Implement sustainability initiatives for environmental impact.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Plumbing systems knowledge

Project management

Analytical skills

Interpersonal skills

Education

Degree or Diploma in Engineering

Job description

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The role involves planning and managing the Facility Division to align with the company's business objectives, ensuring efficient operations for the maintenance and repair of facilities, equipment, and grounds to minimise disruptions. It requires the ability to identify issues, provide solutions, delegate tasks, and monitor progress to maintain schedules and budgets, along with regular communication regarding projects with various departments and stakeholders involved in budget and project decisions.

Key Responsibilities

• Manage and oversee Building Services operations to ensure efficient functionality and high-quality customer service.
• Develop and monitor departmental goals, budgets, and performance metrics.
• Create and review policies and Standard Operating Procedures (SOP) in line with company requirements.
• Ensure optimal staffing and resource allocation for daily operations and project execution.
• Maintain building facilities and equipment, coordinating repairs and upgrades as necessary.
• Manage vendor contracts for maintenance services and resolve construction-related issues.
• Conduct inspections to uphold quality standards and address customer feedback and complaints.
• Ensure compliance with statutory regulations and facilitate necessary inspections and license renewals.
• Implement preventive maintenance programs for machinery to minimise downtime.
• Collaborate with various departments to support safety training, event setup, and other operational tasks.
• Integrate safety and security measures into all facility operations, ensuring a secure environment for employees and visitors.
• Develop and implement sustainability initiatives to minimise the environmental impact of facility operations, including waste reduction and energy-efficient practices.
• Regularly assess and improve emergency preparedness and response plans to safeguard stakeholders during incidents.

Qualifications

• Degree or Diploma in Engineering or equivalent; sound knowledge of Mechanical, Electrical, Plumbing systems and relevant statutory legislation and regulations eg. OSHA, Factories and Machinery Act, Fire Service Act.
• Min 5 years of working experience in managing facilities operations and engineering services, preferably within a hospital environment at a managerial level.
• Proficient in testing and commissioning methodologies and instruments; or availability of such resources/services.
• Has experience in project management and has good analytical and problem-solving skills.
• Good interpersonal skills and coordination skills.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an operations manager?
• How much notice are you required to give your current employer?

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interest in property, construction, education and healthcare. The group currently runs Sunway Medical Centre, which is one of the largest private tertiary hospitals in the region with 636 beds and is accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building 5 more hospitals in different cities in Malaysia which will complete in stages over the next four years.