Senior Manager, Operations

CLI; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading global real estate investment manager is seeking an experienced individual to oversee mall operations in Kuala Lumpur. The successful candidate will lead the operations team, manage service contracts, and ensure the mall is maintained to optimal standards. Candidates must possess a Diploma in Estate Management, have at least 7 years of relevant experience, and demonstrate strong leadership and problem-solving skills. Knowledge of security and maintenance regulations is essential. This role offers flexible benefits, comprehensive medical coverage, and training opportunities.

Benefits

Comprehensive medical coverage

Training and development opportunities

Subsidised rates at serviced residences

Wellness programmes

Qualifications

• At least 7 years relevant experience with 3 years in a managerial role.
• Familiar with Electricity Supply Act and maintenance regulations.
• Possess A4 or BO Chargeman Certification is an advantage.

Responsibilities

• Lead the operations team managing security and maintenance.
• Plan and oversee the mall's operations and upkeep.
• Ensure the property is kept in excellent condition.

Skills

Leadership skills

Interpersonal skills

Problem-solving

Project management

Computer literacy

Bilingual (English, Bahasa Malaysia)

Education

Diploma in Estate Management or similar

Job description

Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold. As at 30 September 2023, CLI had S$133 billion of real estate assets under management, and S$90 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA. Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.

Job Description

RESPONSIBILITY

• Lead the operations team in managing service operations (security & carpark) and maintenance of the mall.
• Plan, formulate, manage and oversee the operations, maintenance, and upkeep of the shopping mall.
• Review the facilities management programs and developments to ensure that the shopping mall performs at an optimum level.
• Responsible for the coordination of annual operation budget, administration, and management of service contracts.
• Responsible for the preparation and collation of relevant management reports.
• Ensure the reliability and efficiency of plant and equipment.
• Conduct energy conservation & environmental program with a view to reduce operating costs.
• Responsible for the BAS system including analysing data to conduct proactive maintenance to minimise equipment downtime
• Maintain good relations with tenants, manage tenant fit-out works and Asset Enhancement Projects.
• Ensure that the property is kept in excellent condition.

REQUIREMENT

• At least a Diploma in Estate Management, Building, Mechanical & Electrical Engineering or equivalent.
• Minimum of 7 years of relevant working experience with 3 years at a managerial position in a similar capacity
• Experience in property management, shopping complex, or retail environment with involvement in asset enhancement projects will be an added advantage.
• Familiar with Electricity Supply Act, Electricity Regulations, IEE Wiring Regulations, etc.
• Familiarity with building/retail mail maintenance work and regulations.
• Knowledge of car parking equipment, security, and housekeeping is an added advantage.
• Self-driven and able to work within tight deadlines.
• Possess strong leadership, people management, and interpersonal skills.
• Flexible and result-oriented in approach.
• Proven ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner.
• Candidate who possesses A4 or BO Chargeman Certification from Suruhanjaya Tenaga Malaysia will be an added advantage.
• Possess good command of both written and spoken English and Bahasa Malaysia.
• Computer literate with good report writing skills.
• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.