Senior Manager, IT & Digitalisation

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology recruitment firm in Kuala Lumpur is seeking a highly skilled IT and Digitalisation Director to define and execute the company's IT strategy. This role requires a proven track record in managing large-scale digital transformations and IT applications. The ideal candidate will have over eight years of experience in IT management with outstanding leadership and problem-solving skills. We offer a competitive package including comprehensive benefits and a collaborative work environment.

Qualifications

• Minimum 8 years of experience in IT management with 3+ years in a leadership role.
• Proven success in leading digital transformation and system implementation projects.
• Solid understanding of cybersecurity frameworks.

Responsibilities

• Define and execute the IT and digitalisation strategy.
• Lead digital transformation initiatives and optimise processes.
• Oversee management of business applications and ERP systems.
• Ensure robust IT infrastructure and cybersecurity.
• Collaborate with business leaders for digital solutions.

Skills

Leadership

Project management

Stakeholder engagement

Data analytics

Strategic problem-solving

Education

Bachelor’s Degree in Information Technology, Computer Science, or related discipline

Master’s Degree (highly desirable)

Tools

ERP systems

CRM systems

Cloud technologies

Job description

Define, drive, and execute the company’s IT and digitalisation strategy in alignment with business objectives and long-term growth plans.

Lead organisation-wide digital transformation initiatives to optimise processes, enhance system integration, and deliver a seamless user experience across departments.

Oversee the planning, implementation, and management of business applications, ERP systems, CRM, and other digital platforms to support operational efficiency and scalability.

Identify, evaluate, and adopt emerging technologies, tools, and solutions that foster innovation, efficiency, and competitive advantage.

Ensure robust IT infrastructure, cybersecurity, and data governance frameworks to maintain system reliability and safeguard organisational information.

Collaborate with business leaders to identify opportunities for process automation, digital solutions, and data-driven decision-making.

Establish and enforce IT governance, policies, and standards to ensure regulatory compliance and corporate best practices.

Lead, mentor, and develop a high-performing IT and digitalisation team, promoting continuous learning and capability development.

Manage key vendor relationships, contracts, and budgets for IT and digitalisation initiatives to maximise value and delivery outcomes.

Prepare and present reports to senior management on IT performance, digital projects, and technology trends impacting the business.

Champion a culture of innovation, collaboration, and continuous improvement in digital adoption across the organisation.

Responsibilities

• Define, drive, and execute the company’s IT and digitalisation strategy in alignment with business objectives and long-term growth plans.
• Lead organisation-wide digital transformation initiatives to optimise processes, enhance system integration, and deliver a seamless user experience across departments.
• Oversee the planning, implementation, and management of business applications, ERP systems, CRM, and other digital platforms to support operational efficiency and scalability.
• Identify, evaluate, and adopt emerging technologies, tools, and solutions that foster innovation, efficiency, and competitive advantage.
• Ensure robust IT infrastructure, cybersecurity, and data governance frameworks to maintain system reliability and safeguard organisational information.
• Collaborate with business leaders to identify opportunities for process automation, digital solutions, and data-driven decision-making.
• Establish and enforce IT governance, policies, and standards to ensure regulatory compliance and corporate best practices.
• Lead, mentor, and develop a high-performing IT and digitalisation team, promoting continuous learning and capability development.
• Manage key vendor relationships, contracts, and budgets for IT and digitalisation initiatives to maximise value and delivery outcomes.
• Prepare and present reports to senior management on IT performance, digital projects, and technology trends impacting the business.
• Champion a culture of innovation, collaboration, and continuous improvement in digital adoption across the organisation.

Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or a related discipline; a Master’s Degree is highly desirable.
• Minimum 8 years of progressive experience in IT management, including at least 3 years in a leadership role.
• Demonstrated success in leading digital transformation initiatives and managing large-scale system implementation projects.
• Strong knowledge of enterprise applications, ERP, CRM, and other business‑critical systems.
• Hands‑on experience in IT strategy formulation, project management, and systems integration.
• Solid understanding of data analytics, cloud technologies, and cybersecurity frameworks.
• Excellent leadership, communication, and stakeholder engagement skills.
• Strategic mindset with exceptional problem‑solving abilities and experience driving organisational change.