Senior Manager / General Manager (Travel & Tourism, KL Gateway) #BSTS181#

Asia Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel and tourism company in Kuala Lumpur seeks a Senior Manager / General Manager to oversee day-to-day operations, manage sales teams, and ensure revenue targets are met. The ideal candidate will have at least 8 years of experience in the travel or hospitality industry, strong communication skills in English and Mandarin, and be willing to travel both locally and internationally. This role includes approving staff applications and maintaining relationships with suppliers and agents.

Benefits

Medical and insurance coverage

EPF/SOCSO

Qualifications

• Minimum 8 years of working experience in the travel or hospitality industry or related fields.
• Willing to travel across local or international.
• Experienced candidates are encouraged to apply online.

Responsibilities

• Assist CEO on Day-to-Day operation.
• Overall responsible for Monthly Sales Target / Revenue.
• Oversee Sales / Marketing Team & Operations.

Skills

Strong communication skills in English

Strong communication skills in Mandarin

Education

Diploma/Degree in travel & tourism/hospitality/hotel management

Job description

We are representing our client, Malaysian travel and tourism company that provides travel agency and tour operator services, including tour planning, travel arrangements, and destination management. Currently, they are looking for a Senior Manager / General Manager (Travel & Tourism, KL Gateway).

Monday to Friday

Medical and insurance coverage

EPF/SOCSO/Medical

Responsibilities

• Assist CEO on Day-to-Day operation
• Overall responsible for Monthly Sales Target / Revenue
• Oversee Sales / Marketing Team & Operations
• Monthly Sales Report to CEO
• Attend Quarterly ASB Risk Management & Finance Meeting together with CEO / Finance Manager
• Approve all Exchange Orders (EO) payment to our suppliers
• Approve Staff Leave Application
• Approve Staff Sick Leave & Medical Claims
• Ensure OP Staff do weekly backup Data on our Server
• Approve Staff Annual Leave application
• Periodic checks on Transport Suppliers / Tour Guides – to maintain ST’s service standards
• To seek other suppliers that can offer better services to our clients
• Continue close rapport with Hotels Sales Teams – to get better rates
• Any other tasks assign by the management

Sales and Marketing / Operations

• Ensure all quotes are send out on time by Staff
• Maintain close rapport with our top producing agents
• Continue to seek new potential overseas agents selling Malaysia as one of their products
• Maintain our weekly sales & OP Meetings – every Friday
• Maintain our Quarterly Staff meetings

Requirements

• Minimum in Diploma/Degree in travel& tourism/hospitality/hotel management or any related.
• Minimum 8 years of working experience in the travel or hospitality industry or related fields
• Strong communication skills in English, and Mandarin as required to liaise with China counterparts.
• Willing to travelling across local or international.
• Experienced candidates are encouraged to apply online, or you may email your resume to *******@asiarecruit.com.my or ******@asiarecruit.com.my

Only shortlisted candidates will be notified.

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