Senior Manager / General Manager (Travel & Tourism, KL Gateway) #BSTS181#

Agensi Pekerjaan Asia Recruit Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Malaysian travel and tourism company in Kuala Lumpur is seeking a Senior Manager / General Manager. This role involves overseeing daily operations, managing sales and marketing teams, and ensuring all targets are met. The ideal candidate should possess a degree in travel and tourism, have a minimum of 8 years' experience in the industry, and possess strong communication skills in English and Mandarin. The company offers medical and insurance coverage.

Benefits

Medical and insurance coverage

EPF/SOCSO

Qualifications

• Minimum 8 years of experience in the travel or hospitality industry.
• Strong communication skills in English; Mandarin proficiency required.
• Willingness to travel locally or internationally.

Responsibilities

• Assist CEO on day-to-day operations.
• Overall responsibility for monthly sales target and revenue.
• Oversee sales, marketing team and operations.
• Prepare monthly sales report for CEO.
• Approve all Exchange Orders (EO) payments to suppliers.

Skills

Communication skills in English

Mandarin proficiency

Leadership

Education

Diploma/Degree in travel & tourism, hospitality, or related field

Job description

Senior Manager / General Manager (Travel & Tourism, KL Gateway)

We are representing a Malaysian travel and tourism company that provides travel agency and tour operator services, including tour planning, travel arrangements, and destination management.

Working Hours

Monday to Friday

Benefits

Medical and insurance coverage (EPF/SOCSO/Medical)

Responsibilities

• Assist CEO on day‑to‑day operations
• Overall responsibility for monthly sales target and revenue
• Oversee sales, marketing team and operations
• Prepare monthly sales report for CEO
• Attend quarterly ASB Risk Management & Finance meetings with CEO/Finance Manager
• Approve all Exchange Orders (EO) payments to suppliers
• Approve staff leave applications, sick leave and medical claims
• Ensure staff do weekly backup data on our server
• Approve staff annual leave applications
• Periodic checks on transport suppliers and tour guides to maintain service standards
• Seek alternative suppliers that can offer better services to clients
• Maintain close rapport with hotel sales teams to secure better rates
• Perform any other tasks assigned by management
• Ensure all quotes are sent out on time by staff
• Maintain close rapport with top producing agents
• Seek new potential overseas agents selling Malaysia as a product
• Maintain weekly sales & OP meetings every Friday

Requirements

• Diploma/Degree in travel & tourism, hospitality, hotel management or related field
• Minimum 8 years of experience in the travel or hospitality industry or related fields
• Strong communication skills in English; Mandarin proficiency required to liaise with China counterparts
• Willingness to travel locally or internationally

Only shortlisted candidates will be notified.