Senior Manager, Business Synergy & Analytics

FWD Group; Kuala Lumpur; On-site; MYR 80,000 - 105,000; Full time

Job summary

A leading insurance provider is seeking a Senior Manager, Business Synergy & Analytics in Kuala Lumpur. This role involves overseeing agency and affiliate strategic initiatives, managing MIS reporting, and providing analytical insights. Candidates should have a degree in Actuarial Science or a related field and possess 3-4 years of experience in strategic planning or MIS reporting. Proficiency in English and Microsoft Office is essential along with strong analytical and structured thinking skills. Competitive compensation and growth opportunities are available.

Qualifications

• 3-4 years of experience in Strategic Planning or MIS reporting role, preferably in Takaful Industry.
• Associate Member of CIIF and INCEIF Membership for respective programs.

Responsibilities

• Oversee Agency Strategic Initiatives including development of Agency Business Planning.
• Manage Affiliate Strategic initiatives including development of Affiliate Platform.
• Oversee Agency & Affiliate MIS Reporting and Contest Management.

Skills

Excellent verbal and written English proficiency

Excellent in Microsoft Office (Excel, Word, PowerPoint)

Analytical and structured thinking

Education

Degree in Actuarial Science / Statistics / Data Science

Job description

Senior Manager, Business Synergy & Analytics

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer‑led and tech‑enabled approach aims to deliver innovative propositions, easy‑to‑understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest‑growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

FWD Takaful Berhad ("FWD Takaful") is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

KEY ACCOUNTABILITIES

1) Oversee the whole function of Agency Strategic Initiatives:

• Manage the development & escalation of Agency Business Planning
• Manage the development & planning of ALC Acquisition
• Manage the development of Agent Financing Scheme
• Manage the regular Agency Strategic Dialogue (Internal & Group level)

2) Oversee the whole function of Affiliate Strategic initiatives:

• Manage the development & escalation of Affiliate Business Planning
• End‑to‑end manage the development/enhancement of Affiliate Platform
• In charge of improvisation of the Affiliate Database
• Manage the regular Affiliate Strategic Dialogue (Internal & Group level)

3) Oversee the entire function of Agency & Affiliate MIS & Contest Management Reporting:

• Manage the improvisation of Agency Database
• Manage the regular MIS Reporting
• In charge of monitoring the Contest Progress Report
• Manage the regular reporting alignment (Corp Strategy & Actuarial)
• Prepare any other ad‑hoc reporting required

• Support the Agency Distribution team as the Agency Digital Initiatives key person in any required reports for meeting the overall goal of Agency Distribution
• Develop & structure the Affiliate for performance analysis & reporting
• Create automation/simplification initiatives & innovative ideas for the overall improvement of reporting & dashboard creation

QUALIFICATIONS / EXPERIENCE

• Candidate must possess at least a Degree in Actuarial Science / Statistics / Data Science or any relevant discipline
• Preferably 3‑4 years of working experience in Strategic Planning or MIS reporting role in any FI (preferably Takaful Industry)
• Associate Member‑Senior Associate of CIIF Membership for CPIF programme
• Associate Member of INCEIF Membership for PCIF programme

KNOWLEDGE & TECHNICAL SKILLS

• Excellent in both verbal and written English proficiency
• Excellent in all Microsoft Office Software (Excel, Word & PowerPoint)
• To have an analytical & structured thinking hat to provide strategic inputs

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