Senior IT Support & Infrastructure Lead

TSI Group Malaysia; Klang City; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider is seeking an experienced IT Executive to join their team in Klang City, Malaysia. The role involves delivering exceptional IT support and ensuring the smooth functioning of IT systems and infrastructure. Candidates should have at least 5 years of experience in IT support, strong troubleshooting skills, and excellent communication abilities in English and Bahasa. This full-time position offers an exciting work environment with various responsibilities aimed at improving IT services.

Qualifications

• Minimum 5 years of experience in IT support or a related role.
• Proficiency in both verbal and written communication in English and Bahasa.

Responsibilities

• Provide daily IT support to end users.
• Manage IT helpdesk & incidents.
• Implement IT projects/IT security.

Skills

Troubleshooting and technical support skills

Basic knowledge of networking

Firewall & data backup knowledge

IT security skills

Analytics skills

Documentation & reporting skills

Education

Tertiary qualifications in an IT-related discipline

Job description

A leading IT solutions provider is seeking an experienced IT Executive to join their team in Klang City, Malaysia. The role involves delivering exceptional IT support and ensuring the smooth functioning of IT systems and infrastructure. Candidates should have at least 5 years of experience in IT support, strong troubleshooting skills, and excellent communication abilities in English and Bahasa. This full-time position offers an exciting work environment with various responsibilities aimed at improving IT services.