Senior IT Specialist

Novozymes; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global biosolutions company in Malaysia is looking for an IT Infrastructure Lead. This role involves managing daily IT operations, maintaining global infrastructure, and supporting internal teams. Candidates should have extensive experience in networking and operations support, with certifications in relevant technologies. Collaboration and problem-solving skills are essential in this dynamic role focused on impacting humanity through biology.

Qualifications

• 8-10 years of experience in IT infrastructure and operations support.
• Proficient in network protocols (TCP/IP, DNS, DHCP, etc.).
• Experienced with monitoring tools and troubleshooting techniques.

Responsibilities

• Lead daily global IT infrastructure operations.
• Maintain and operate global IT infrastructure.
• Manage global IT service management processes.

Skills

Network infrastructure expertise

Incident management

Cloud networking knowledge

Troubleshooting skills

Collaboration and solution-oriented mindset

Education

Relevant certifications (CCNA, CCNP, etc.)

Tools

Cisco Meraki

VMware NSX

SolarWinds

ServiceNow

Job description

We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way

In Novonesis, we know that solutions rooted in biology can help solve humanity’s biggest challenges. Since we began more than a century ago, this has been our guide. It’s how we've gotten so far. And it’s how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We’re here to better our world with biology.

In this role you will make an impact by:

• Lead daily global IT infrastructure operations, supporting the global team
• Maintain and operate global IT infrastructure (e.g., Cisco Meraki, HPE Aruba, VMware NSX)
• Assist global infrastructure/operations teams (e.g., DK, US, PIT) and participate in internal projects & maintenance windows
• Handle infrastructure alarms, calls from internal users/external suppliers; act per procedures, report hardware failures to vendors and follow up
• Manage global IT service management (e.g., Incident, Change Control, IT asset, Knowledge) and incident management (e.g., ServiceNow, Opsgenie)
• Solve and guide team on tasks related to server infrastructure (e.g., VMware, MS Windows, Linux), cloud infrastructure (e.g., MS Azure), monitoring tools (e.g., SolarWinds Orion) and server patch management (e.g., ManageEngine)
• Prepare reports (capacity, security, backup, etc.), update documentation/procedures; take technical ownership of 1-2 technologies as primary responsible

To succeed you must hold:

• Familiar and expert in network infrastructure (e.g., Cisco Meraki, HPE Aruba, VMware NSX)
• Hold relevant certifications (e.g., Cisco CCNA/CCNP/CCIE; CompTIA Network+/Security+; Juniper JNCIA/JNCIS; Microsoft MCSA/MCSE; VMware VCP-NV; ITIL Foundation)
• Proficient in network protocols (TCP/IP, DNS, DHCP, SNMP, BGP, OSPF) and hardware (routers, switches, firewalls from Cisco, Juniper, Fortinet, etc.)
• Experienced with monitoring tools (SolarWinds, Nagios, PRTG, Zabbix), troubleshooting (Wireshark packet analysis, log analysis, performance tuning) and security (VPNs, firewalls, IDS/IPS)
• Knowledgeable in cloud networking (AWS, Azure, GCP fundamentals) and scripting/automation (Python, PowerShell, Bash)
• Minimum 8-10 years of experience in IT infrastructure and operations support
• Collaborative, proactive and solution‑oriented

Could our purpose be yours? Then apply today!

At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Want to learn more?

Learn more about Novonesis, our purpose, and your career opportunities at novonesis.com

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