Senior IT Operations & Systems Leader

Ren Wellness Retreat; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A healthcare and wellness facility in Subang Jaya is seeking a Senior Executive, Information Technology, to lead high-level technical support and oversee system operations. The role includes managing software and application implementations, ensuring system performance, and mentoring junior staff. Candidates should have a Diploma or Bachelor's degree in IT, understanding of IT Service Management, and knowledge of Windows/Linux servers. This is an excellent opportunity to contribute to a unique wellness destination in Malaysia.

Qualifications

• Solid understanding of IT Service Management (ITSM).
• Experience with incident escalation.
• Experience with application deployment or software support preferred.

Responsibilities

• Provide Tier 1–3 technical support for hardware, software, network, and application issues.
• Support server, network, and system administration activities.
• Assist with software/application rollouts, upgrades, and integration.
• Document IT procedures, technical workflows, and system configurations.

Skills

Knowledge of Windows/Linux servers

Strong understanding of networks

Knowledge of Active Directory

Education

Diploma or Bachelor’s degree in Information Technology, Computer Science or a related field

Job description

A healthcare and wellness facility in Subang Jaya is seeking a Senior Executive, Information Technology, to lead high-level technical support and oversee system operations. The role includes managing software and application implementations, ensuring system performance, and mentoring junior staff. Candidates should have a Diploma or Bachelor's degree in IT, understanding of IT Service Management, and knowledge of Windows/Linux servers. This is an excellent opportunity to contribute to a unique wellness destination in Malaysia.