Senior IT Business Analyst

Snappymob; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading technical consultancy in Kuala Lumpur is looking for a Senior IT Business Analyst to bridge business needs with technical solutions. In this role, you'll gather and analyze requirements while collaborating with teams to improve digital products. Ideal candidates have a strong background in Agile methodologies and excellent problem-solving skills. This position offers a competitive salary, flexible work options, and a dynamic work environment.

Benefits

Health Insurance

Learning Stipend

Snacks and Drinks

Gear provided

Flexible Hours and Locations

Transportation allowance

Qualifications

• Minimum 2 years of experience as a Business Analyst.
• Solid understanding of Agile, Scrum, and SDLC.
• Strong analytical, documentation, and communication skills.

Responsibilities

• Gather, analyze, and document business and technical requirements.
• Translate requirements into clear user stories and wireframes.
• Collaborate with design and development teams.

Skills

Scrum

Agile Software Development

Project Management

Tools

Jira

Confluence

Figma

Lucidchart

Excel

Power BI

Job description

This job is a Senior IT Business Analyst at Snappymob, where you'll connect business needs with tech solutions. You might like this job because you'll help create impactful digital products while solving real problems.

As a Senior IT Business Analyst at Snappymob, you’ll bridge business needs and technical solutions - gathering requirements, analyzing problems, and driving impactful digital products.

Job Requirements

About Snappymob Malaysia

Snappymob is a boutique technical consultancy specializing in fintech and financial services in Malaysia and APAC. We craft cutting-edge web and mobile solutions that push boundaries, tackling the impossible challenges that others won't even attempt.

Our vibrant team of 100+ innovators from 18 nationalities brings together world-class engineers, QA specialists, and designers. We're obsessed with our craft, thrive on continuous learning, and collaborate to turn ambitious ideas into reality.

About the role

As a Senior IT Business Analyst at Snappymob, youll be the vital link between our business goals and the technical execution of software solutions. Youll collaborate closely with clients, designers, developers, and product owners to gather requirements, analyze problems, and support the delivery of impactful digital products. If you're detail-oriented, technically curious, and love solving real-world problems, we want to hear from you.

Key Responsibilities

• Work with internal teams and clients to gather, analyze, and document detailed business and technical requirements.
• Translate requirements into clear user stories, wireframes, and process flows.
• Collaborate with design and development teams to ensure solutions are aligned with user needs and business goals.
• Support sprint planning, backlog grooming, and Agile ceremonies.
• Review APIs, data structures, and system behavior to support smooth handovers and project flow.
• Conduct gap analysis and assist with UAT planning, test case validation, and user feedback.
• Communicate effectively with both technical and non-technical stakeholders.

What would you need?

• Minimum 2 years of experience as a Business Analyst within software or digital product environments.
• Solid understanding of Agile, Scrum, and software development lifecycles (SDLC).
• Strong analytical, documentation, and communication skills.
• Familiarity with tools such as Jira, Confluence, Figma, Lucidchart, or equivalents.
• Strong understanding of business process analysis and improvement methodologies.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).
• Strong analytical and documentation skills.
• Excellent problem-solving with detail-oriented approach.
• Business process mapping and improvement expertise.
• Ability to identify and address business/operational needs.
• Previous experience in the financial services and fintech will be highly preferred.
• Innovative Projects: Contribute to exciting, cutting-edge projects that challenge and enhance your skills.
• Accessible Location: Conveniently located near the LRT for easy commuting.
• Career Growth: Thrive with mentorship, skill-enhancing workshops, and continuous learning opportunities.
• Competitive Salary: Up to MYR 7,500, reflecting your skills and experience.
• Flexible Work Options: Achieve work-life balance with 2 days WFH, 3 days in-office, and flexible hours.

Skills

Scrum (Software Development)

Agile Software Development

Project Management

Company Benefits

Snacks and Drinks

We keep our pantry well stocked. Coffee, tea, soft drinks, healthy snacks, and whatever else our team likes. Tell us what you'd like.

Health Insurance

Our team’s well being is vital to us. We provide a high-tier hospitalization plan, as well as reimbursement for GP visits.

Gear

Macs, iPhones, Androids, and other fun gadgets. Nice big monitors. We give our team what they need to be productive.

Flexible Hours and Locations

Work from home or work from the office. We focus on getting things done, not on making sure you clock in.

Learning Stipend

Books, courses, conferences, and other opportunities for learning. If you want to challenge yourself, we want to help you!

Transportation

We provide allowances for public transportation, so you don't have to think about it.

We are SnappymobWe are an expert mobile and web app developer since 2012. We develop iOS, Android, Hybrid and Web apps of the highest quality.Our goal was to build best-of-breed apps for our clients and users. We help brands design and develop gorgeous apps backed by sophisticated web services – at other times, we may be providing technical consulting for tricky bits to help a client’s team get their project across...