Senior Inside System Engineer

Veeam; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading software company in Kuala Lumpur is seeking a Senior Inside Systems Engineer to provide technical pre-sales support and demonstrations of Veeam Software. The ideal candidate has at least three years of technical experience in ICT and a Bachelor's degree. This role is office-based, requiring collaboration with sales to secure new partners and customers, and involves responding to customer queries effectively.

Benefits

Competitive compensation package

Paid time off

Private medical insurance

Flexible Spending Allowance

Professional training and education

Qualifications

• Minimum three years of technical experience within ICT.
• Experience with virtualisation technologies such as VMware, Hyper‑V, Xen, KVM, OpenStack, etc.
• Familiarity with Microsoft management suites for both servers and desktops.

Responsibilities

• Provide mainly web‑based demonstrations of Veeam Software.
• Work closely with the sales department to secure new partners and customers.
• Collaborate with the support and development teams to provide customer feedback.

Skills

Technical experience within ICT

Presentation ability

Excellent verbal and written communication skills

Ability to work independently

Education

Bachelor’s degree

Tools

Monitoring tools

Virtualisation technologies

Microsoft management suites

Job description

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

Be part of something BIG. Veeam is looking to recruit a talented, motivated technical engineer eager to begin their presales career and to help us maintain our hyper‑growth in one of the world’s most virtualised markets. The Senior Inside Systems Engineer is a technical role responsible for working closely with the sales department and for helping to inform, enthuse, and apprise partners, resellers and end‑users of our product offerings. This office‑based role is as much about being evangelical for Veeam as being a great technical resource. This opportunity is based in Malaysia, KL and is an inside role.

What You’ll Do

• Provide mainly web‑based demonstrations of Veeam Software, with scope for on‑site demonstrations and whiteboard sessions.
• Work closely with the sales department to secure new partners and customers.
• Collaborate with the support and development teams to provide customer feedback.
• Lead generation activities such as events, webinars, and user groups.
• Provide pre‑sales support while customers evaluate Veeam software.
• Perform technical account management for our SMB customers.
• Track activities through our CRM.
• Respond to technical queries on the Veeam solution stack.
• Manage the removal of technical barriers to sales.
• Work with end‑users and partners to remove issues and solve problems that may impede potential sales.
• Deliver technical presentations to channel partners.
• Maintain and run the region's Executive Briefing Centre (EBC) environment.
• Perform internal enablement for the Inside Sales Team.
• Manage and maintain the SE Demo Lab in office.

What You’ll Bring

• Minimum three years of technical experience within ICT.
• Bachelor’s degree required (a combination of education and experience will be considered).
• Experience with monitoring tools such as System Centre, preferably with a virtualisation or Windows operating system focus.
• Demonstrated experience with virtualisation technologies such as VMware, Hyper‑V, Xen, KVM, OpenStack, etc.
• Familiarity with Microsoft management suites for both servers and desktops.
• Professional certifications e.g. VCP, MCITP, MCTSP, VMCE, Azure or AWS – a bonus.
• A strong presentation ability over different delivery mediums, mainly WebEx.
• Excellent verbal and written communication skills; must be able to present to groups via telephone and in person.
• Ability to work independently with limited direction in a fast‑paced environment; must be a high‑energy, motivated self‑starter and able to learn new technologies quickly.
• Understanding of business drivers for IT projects.
• Ability to work on complex technical problems, with analysis and evaluation of data.
• Adaptability to changes in roles and responsibilities.

What You’ll Get

• Competitive compensation package.
• Paid time off plus three global VeeaMe Days for self‑care and paid volunteer time.
• Private medical insurance for employees and dependents, including hospital, outpatient, dental, and wellness.
• Free, confidential counselling, coaching, and legal/financial advice via CuraLinc EAP for employees and household family.
• Flexible Spending Allowance for medical, dental, vision, wellness, fitness, and tech‑related expenses.
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program.

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

Veeam is a global leader in data resilience, providing innovative solutions that help organizations recover faster from data disruptions, ensuring business continuity and growth. Founded in 2006, Veeam has become the #1 global leader in data resilience, trusted by over 550,000 customers, including 67% of the Global 2000. Source: https://careers.veeam.com/