Senior Industry Relation Executive

Coway; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading organization in Malaysia is seeking a professional for industrial relations to manage disciplinary processes, represent the company in audits and disputes, and promote company policies. The ideal candidate will possess a Bachelor's degree in Human Resources, Law, or a related field, and have 2 to 5 years experience in HR functions. Strong knowledge of Malaysian labor laws and excellent communication skills are required for handling sensitive employee issues. This role offers a chance to impact workplace culture positively.

Qualifications

• Minimum 2 to 5 years of experience in industrial relations or a related HR function.
• Strong knowledge of Malaysian labor laws, including the Employment Act 1955.

Responsibilities

• Manage disciplinary processes, non‑performance cases, and grievances.
• Represent the company in labor audits, labor disputes, and court proceedings.
• Promote awareness of company policies and industrial relations practices.

Skills

Interpersonal skills

Problem-solving

Negotiation

Communication skills

Education

Bachelor’s degree in Human Resources, Law, Industrial Relations, or a related field

Job description

Job Responsibilities

• Manage disciplinary processes, non‑performance cases, and grievances including conducting investigations, recommending appropriate actions, and preparing reports for management.
• Maintain and organize records related to labor and employee cases.
• Act as a liaison between employees and management to resolve workplace conflicts fairly and professionally.

JTK and Industrial Relations Compliance

• Represent the company in labor audits, labor disputes, conciliation meetings, and industrial court proceedings.
• Assist in managing employment‑related permits and regulatory compliance.
• Develop and update policies in line with legal requirements.
• Maintain accurate documentation of industrial relations activities, including complaint records, settlements, and court documents.
• Prepare reports on industrial relations trends and concerns for management.

Employee Engagement & Support

• Promote awareness of company policies and industrial relations practices.
• Provide support for HR reports and related activities.
• Address employee inquiries regarding company policies and procedures.
• Organize training sessions on industrial relations matters for employees and management.

Job Requirement

• Bachelor’s degree in Human Resources, Law, Industrial Relations, or a related field.
• Minimum 2 to 5 years of experience in industrial relations or a related HR function.
• Strong knowledge of Malaysian labor laws, including the Employment Act 1955.
• Excellent interpersonal and communication skills for handling sensitive employee issues.
• Strong problem‑solving, negotiation, and communication skills.