Senior Human Resources Business Partner

AIA Shared Services; Cyberjaya; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading shared services provider in Cyberjaya is looking for an HR Business Partner to drive organizational effectiveness and talent initiatives. The role involves close collaboration with leadership to address workforce planning, employee relations, and data-driven HR strategies. Candidates should have a solid background in HR practices and the ability to leverage analytics for business decisions. Join us to help create a better workplace and enhance employee engagement.

Qualifications

• Strong understanding of HR practices and policies.
• Experience in workforce planning and employee relations.
• Ability to provide data-driven insights and recommendations.

Responsibilities

• Partner with senior leaders to implement HR strategies.
• Manage employee relations and performance improvement plans.
• Utilize analytics for workforce strategies and talent management.

Skills

Strategic HR support

Change management

Data-driven decision making

Talent management

Education

Relevant HR degree

Tools

HR data analytics tools

Job description

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About The Role

As an HR Business Partner, you are a strategic advisor and change catalyst, bridging people and business with data-driven, ethical, and forward-thinking approaches. Your role evolves beyond traditional HR support, focusing on organizational agility, digital adoption, and talent strategies.

You will work closely with designated business groups, line management, and executive teams across all aspects of HR including employee relations, recruitment, staffing, compensation, talent review, organization design, resource planning, learning, and career development.

Your responsibilities include proactively addressing business issues related to strategic workforce planning, employee segment development, and productivity enhancement.

Strategic management support

• Partner with senior leaders and managers to support organizational effectiveness by implementing solutions aligned with the overall people strategy.
• Advise on a broad range of HR matters, issues, and challenges faced by leadership.
• Assist in building key organizational capabilities.
• Support employee engagement initiatives, including planning and speaking at company events.
• Champion change management and a growth mindset.
• Promote career development processes to enhance talent growth.
• Manage budget and headcount reporting, collaborating with Finance for alignment.
• Use HR data insights to inform business decisions and identify trends.
• Coach leaders and managers on performance management, staffing, and compensation issues.
• Guide business leaders to leverage self-service tools effectively.

Workforce Planning, Talent Management, and Succession Planning

• Develop workforce plans aligned with business objectives.
• Lead talent management activities, including succession planning and talent review.
• Support senior leaders in hiring, developing, and retaining top talent.
• Coordinate with Global CoE on international assignments and mobility.

People Insights

• Utilize people analytics to generate actionable insights on engagement, attrition, and team effectiveness.
• Interpret data to influence workforce strategies.
• Ensure ethical and privacy-compliant data use.

Employee Relations

• Handle escalated employee relations issues.
• Analyze root causes of employee escalations and recommend policy or practice changes.
• Manage performance improvement plans in collaboration with managers.

Significant Employee Lifecycle Events (‘Moments That Matter’)

• Manage onboarding and international assignments for senior leaders.
• Provide support during key lifecycle events like retirement or long absences.
• Handle redundancy processes appropriately.

Build a career with us as we help our customers and community live Healthier, Longer, Better Lives.

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