Senior FSQ and Regulatory Affairs Manager SEA

Fonterra; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading dairy cooperative in Malaysia is seeking a Senior FSQ and Regulatory Affairs Manager. This role involves leading regulatory compliance and food safety assurance in Southeast Asia while engaging with key stakeholders and ensuring adherence to food regulations. The ideal candidate has over 10 years of experience in regulatory affairs, a strong understanding of ASEAN market regulations, and excellent communication skills. This position offers a chance to contribute to a sustainable dairy future and is part of a collaborative team that values growth and engagement.

Benefits

Competitive remuneration

Diverse workplace culture

Career growth opportunities

Qualifications

• 10+ years of experience in regulatory affairs or food safety roles, preferably in FMCG or dairy.
• Strong knowledge of ASEAN market food regulations and international FSQ standards (e.g. Codex, HACCP, ISO).
• Experience in product registration and market access processes.

Responsibilities

• Lead regulatory compliance and food safety and quality assurance for Southeast Asia.
• Define and drive the execution of food safety and regulatory strategy.
• Oversee compliance with food regulations including Halal and maintain relationships with authorities.

Skills

Regulatory compliance

Food safety and quality assurance

Stakeholder engagement

Problem-solving

Education

Tertiary qualification in Food Science, Technology, Law, or related discipline

Job description

We are Fonterra, one of the world's largest dairy nutrition.

At Fonterra, you’ll be inspired by purpose and guided by principles. Whether you're based in New Zealand or anywhere else around the world, you’ll be part of a team that creates goodness for generations and delivers global impact through local action. Our brands are trusted by families and individuals alike, delivering high-quality dairy nutrition to millions of people globally.

As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved in New Zealand and around the world.

As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.

When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring diverse career paths that ignite your passions.

About the role

Reporting to the GM Global Quality or GM Regulatory Response and Services, the Senior FSQ and Regulatory Affairs Manager is responsible for leading regulatory compliance and food safety and quality (FSQ) assurance for products and operations in Southeast Asia/Indian subcontinent.

Reporting to the GM Global Quality or GM Regulatory Response and Services, this role provides FSQ and Regulatory affairs leadership across markets covering market access, regulatory compliance, incident management, product traceability, regulatory authority and customer engagement, and oversight of third‑party and in‑market food safety systems, standards and processes across Southeast Asia.

Key Accountabilities

• Set and Lead Regional FSQ & Regulatory Strategy: Define and drive the execution of the regional food safety, quality, and regulatory affairs strategy, ensuring alignment with global objectives and local market needs.
• Champion Regulatory Compliance & Market Access: Oversee compliance with all relevant food regulations. Ensure compliance with Halal and other religious requirements, and proactively manage market access and regulatory submissions across Southeast Asia. Lead halal certification processes and maintain strong relationships with relevant authorities. Lead engagement with customs authorities to proactively resolve clearance issues, ensuring timely and compliant movement of goods across Southeast Asia markets.
• Govern Food Safety & Quality Systems: Ensure robust FSQ systems and standards are implemented and maintained, overseeing risk assessments, incident management, product traceability, and recall processes. Oversee third‑party manufacturing, logistics, warehousing, and laboratory operations to ensure compliance and quality standards are met throughout the supply chain. Ensure integrity and accuracy of documentation and reporting.
• Stakeholder Engagement and Governance: Provide expert guidance to commercial and operational teams, lead regulatory and FSQ engagement with government agencies and customers, and represent the organisation in industry forums.
• Advance Regulatory Advocacy and Emerging Market Support: Shape regulatory advocacy efforts, engage with local and regulatory bodies, and provide strategic support for customer engagement and emerging market initiatives.
• Build and Develop High-Performing Teams: Lead, mentor, and develop the in‑market FSQ and Regulatory team, fostering a culture of accountability, capability growth, and succession planning.

About You

• Tertiary qualification in Food Science, Technology, Law, or a related discipline.
• 10+ years of experience in regulatory affairs and/or food safety and quality roles, preferably in FMCG or dairy.
• Strong knowledge of ASEAN market food regulations and international FSQ standards (e.g. Codex, HACCP, ISO).
• Demonstrated experience in product registration and market access processes, quota allocation management, regulatory compliance including Halal and other religious requirements, incident management, product traceability, regulatory authority and customer engagement, and oversight of third‑party and in‑market food safety systems, standards and processes.

Excellent stakeholder engagement, communication, and problem‑solving skills. Are you excited about this opportunity but may only meet some requirements?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.

Or join our Talent Community by clicking here, to be notified about new and relevant job opportunities.

The benefits of life at Fonterra

Our people and what they bring to our Co‑op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location.

Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.

Sound good to you? Come and join us, and let's solve for better, together. You, me, us together.