Senior Executive, Service Marketing

Tan Chong Motor Holdings Berhad; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

An automotive company in Kuala Lumpur seeks a Senior Executive, Service Marketing to support the Service Marketing Manager. The role requires handling inquiries, assisting in marketing program development, and coordinating promotional activities. Ideal candidates will have a degree in Business Marketing and at least 1 year of relevant experience, alongside strong skills in data analytics and communication. This position offers opportunities to work collaboratively in a dynamic team environment.

Qualifications

• Min. Degree in Business Marketing or equivalent.
• At least 1 year proven experience in data administration or marketing-related field.
• Experience in data analytics, campaign planning, or project management.

Responsibilities

• Handle inter-department and workshop inquiries in a timely manner.
• Assist in planning and development of marketing programs.
• Attend marketing events as required.

Skills

Data analytics

Campaign planning

Project management

Copywriting

Microsoft 365

Canva

Problem-solving

Teamwork

Communication skills

Education

Degree in Business Marketing or equivalent

Tools

Microsoft 365

Canva

Job description

The role of the Senior Executive, Service Marketing would be to work alongside the Service Marketing Manager, helping to execute and manage assigned tasks, and to assist in providing developmental research and performance information relating to various Marketing Programmes.

JOB DESCRIPTION

Handling and managing inter-department and workshop inquiries / requests in timely manner.

Updating of company workshop management system when required.

Assisting in the planning and development of marketing programmes through consultation with internal departments and external parties including being responsible for the coordination and promotion of key Aftersales Programs.

Develop promotional opportunities and ideas from conception till implementation process of assigned marketing activities.

Provide regular information where necessary to assist with the compilation of reports for Senior Management Meetings and other TCEAS departments as required in timely manner.

Supply sufficient information to the superior / Head of Service Marketing to enable effective budgetary control of specific areas of activity.

Attending marketing events / other invited events as required out of normal office hours.

Maintain liaison with external and internal suppliers, assisting in commissioning and delivery of marketing material.

Provide accurate and creative copy writing and proof reading skills as directed by the superior / Head of Service Marketing and working to pre-agreed deadlines.

Ensure that all printed promotional material is distributed effectively throughout TCEAS departments and workshops.

Analyze, maintain and plot relevant statistics, campaign results and information relating to the overall operation of the department.

REQUIREMENT

Min. Degree in Business Marketing or equivalent.

At least 1 year proven experience in data administrative or marketing related field.

Experience in data analytic, campaign planning or project management including ideation, planning, prioritizing and follow-through.

Computer literate especially in Microsoft 365 and Canva.

A self-starter to learn, positive attitude, detailed & performance oriented. Able to work well in team environment.

Excellent written and verbal communication skills in English, Bahasa Malaysia.

Independent and capabilities of problem-solving.