Senior Executive - Merchant Service (Klang Valley)

Aeon Credit Service; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading consumer financing provider in Kuala Lumpur seeks a motivated individual to join as a business development executive. The role involves identifying new accounts, building relationships with merchants, and ensuring customer satisfaction. Candidates must have a Diploma or Bachelor's Degree and can communicate in Mandarin effectively. This is a dynamic opportunity to contribute to an expanding company known for customer-first principles.

Benefits

Dental allowance

Medical benefits

Parking allowance

Qualifications

• Effective communication skills, preferably in Mandarin.
• Possession of a Diploma or Degree in relevant fields.
• Willingness to travel and possess own transport.

Responsibilities

• Identify and develop new accounts to expand business.
• Build relationships with merchants to enhance loyalty.
• Handle merchant and customer feedback for improvements.
• Gather market information and competitor activities.
• Conduct training sessions for merchants.
• Follow up on merchant complaints and ensure market exposure.
• Negotiate beneficial outcomes for the company and merchants.

Skills

Communication in Mandarin

Relationship building

Market analysis

Negotiation

Education

Diploma or Bachelor's Degree in Business or Marketing

Job description

Overview

AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Location

Product

Motorcycle Financing

Responsibilities

• To identify and develop new account.
• To create and build up good relationship between organization and merchant to create loyalty business partner.
• To handle merchant / customer complaint and feedback to management for operation improvement.
• To gather market information such as competitor activities and customer behavior.
• To conduct training to merchant.
• To handle & follow up merchant’s complaints & feedback.
• To ensure sufficient form and POP at merchant as well as ensuring maximum market exposure.
• Negotiate with merchant in order to get best solution which benefit both company and merchant.

Requirements

• Candidates who are able to communicate effectively in Mandarin will be an added advantage. Preferably Chinese.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management, Marketing or equivalent.
• Possess own transport and willing to travel.

Dental, Miscellaneous allowance, Medical, Loans, Parking, Vision, Business (e.g. Shirts)

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