Senior Executive Learning & Development

ZALORA Group; Kuala Lumpur; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce company in Kuala Lumpur is hiring a Senior Executive, Learning & Development to design and implement learning programs. You will analyze learning needs, coordinate initiatives, and support employee engagement. The ideal candidate has a bachelor's degree and 2-4 years of experience in Learning & Development. This role offers a flexible work arrangement with time in the office and working from home.

Benefits

Professional growth opportunities

Flexible work arrangements

Exposure to AI and digital learning initiatives

Qualifications

• 2 to 4 years of experience in Learning & Development or talent development programs.
• Detail-oriented, proactive, and capable of managing multiple initiatives.

Responsibilities

• Assist in conducting learning needs assessments with HRBPs and managers.
• Coordinate internal and external learning initiatives.
• Assist in administering Employee Engagement Surveys.

Skills

Organizational skills

Communication skills

Analytical mindset

Project coordination

Stakeholder engagement

Education

Bachelor’s degree in Human Resources, Education, Business or related field

Tools

E-learning platforms

LMS systems

Job description

Overview

Our Senior Executive, Learning & Development supports the design, implementation, and delivery of learning programs that develop employee competencies, strengthen leadership capabilities, and foster a culture of innovation and continuous learning. This role also supports employee engagement surveys, including administering surveys and analyzing survey results.

Responsibilities

Learning Needs Analysis & Program Support

• Assist in conducting learning needs assessments with HRBPs and managers, focusing on leadership development and AI upskilling programs.
• Support identification of skill gaps and recommend learning interventions to address business needs.
• Ensure programs are aligned with talent development frameworks and organizational culture objectives.

Program Design & Development

• Assist in developing leadership development programs, AI-focused training, and initiatives that promote desired behaviors and culture.
• Support the creation of engaging learning content, workshops, and digital modules for employees across levels.
• Ensure learning policies and materials are relevant, up-to-date, and aligned with business needs.

Learning Delivery & Coordination

• Coordinate internal and external learning initiatives, including workshops, coaching sessions, webinars, and digital learning platforms.
• Handle logistics, communications, and resources to ensure smooth program execution.
• Assist in tracking learning effectiveness, including leadership and AI programs.
• Prepare and deliver reports and dashboards highlighting participation, satisfaction, and learning impact.

Employee Engagement Support

• Assist in administering Employee Engagement Surveys (EES) and other feedback initiatives.
• Collect, consolidate, and analyze survey data to identify trends and insights.
• Support preparation of reporting templates and dashboards for the Senior Management Team.
• Collaborate with HR business partners to recommend interventions based on survey results to strengthen culture, engagement, and organizational performance.

Qualifications

• Bachelor’s degree in Human Resources, Education, Business, or a related field.
• 2 to 4 years of experience in Learning & Development or talent development programs.
• Strong organizational and project coordination skills.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Analytical mindset with ability to interpret engagement data and measure program effectiveness.
• Experience with e-learning platforms, LMS systems, or digital learning tools is a plus.
• Detail-oriented, proactive, and capable of managing multiple initiatives simultaneously.

What We Offer

• Leadership Impact: Support programs that develop our future leaders and talent.
• Digital & AI Upskilling: Exposure to AI-focused learning initiatives and emerging technologies.
• Culture & Engagement: Contribute to shaping organizational culture, employee engagement, and innovation.
• Professional Growth: Opportunities to work on meaningful L&D and engagement projects across Southeast Asia
• Work-Life Balance: Flexible work arrangements to support work-life balance. Currently, we allow employees to work 3 days in the office and 2 days from home.

Inclusive Culture: A collaborative environment that values teamwork, innovation, and diverse perspectives.

The ZALORA Story

ZALORA is Asia’s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong and. ZALORA is part of Global Fashion Group, the world\'s leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.