Senior Executive, Customer Experience & Rewards

Sunway Berhad; Selangor; On-site; MYR 55,000 - 75,000; Full time

Job summary

A prominent property development company in Malaysia is looking for a Senior Executive to enhance customer experience and rewards. This role requires strong problem-solving abilities, excellent communication skills, and a commitment to improving services through data analysis. Ideal candidates will have a Bachelor’s degree in relevant fields and 3-5 years of experience, demonstrating a passion for business development and management. Proficiency in Microsoft Office tools and a customer-oriented mindset are essential.

Qualifications

• 3-5 years of work experience in Customer Service, Sales, Operations, or related fields.
• Proficient in both written and spoken English.
• Able to demonstrate passion and strong job fit for the role.

Responsibilities

• Conduct analyses to guide strategy and actions.
• Create presentations and reports for meetings.
• Collaborate with teams to improve services based on data.

Skills

Problem-solving skills

Strong interpersonal skills

Excellent command of English

Technology literate

Ability to work independently

Customer-oriented mindset

Education

Bachelor’s Degree in Business Administration, Marketing, Hospitality & Tourism, Communication

Tools

Microsoft Office (PowerPoint, Word & Excel)

Job description

A prominent property development company in Malaysia is looking for a Senior Executive to enhance customer experience and rewards. This role requires strong problem-solving abilities, excellent communication skills, and a commitment to improving services through data analysis. Ideal candidates will have a Bachelor’s degree in relevant fields and 3-5 years of experience, demonstrating a passion for business development and management. Proficiency in Microsoft Office tools and a customer-oriented mindset are essential.