Senior Executive, Business Operations & Strategy

ZUS Coffee; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A fast-growing coffee startup in Kuala Lumpur is seeking a Project Manager for the CEO's Office. This individual will drive cross-functional projects, ensuring timely execution and alignment with company objectives. The ideal candidate has 3–5 years of experience in managing projects within dynamic environments and is skilled in stakeholder management and problem-solving. You will work closely with various departments and utilize project management tools effectively to ensure project success.

Qualifications

• 3–5 years of experience managing cross-functional projects in fast-paced environments.
• Experience in consulting or strategy, or knowledge in Retail, Operations or Manufacturing optimization.
• Ability to manage expectations and drive alignment across teams.

Responsibilities

• Drive cross-functional projects to execute high-impact initiatives.
• Own the end-to-end project lifecycle from planning to execution.
• Proactively identify roadblocks and design solutions.

Skills

Cross-functional project management

Problem-solving

Stakeholder management

Agile mindset

Data-backed decision making

Tools

Lark

Microsoft Project

Job description

Senior Executive, Business Operations & Strategy

ZUS COFFEE is a super fast‑growing startup on a mission to bring our coffee to meet the world. We thrive on innovation, speed, and collaboration, and we’re looking for a Project Manager, CEO's Office (MYSG) to help us scale effectively while keeping teams aligned and projects on track.

Objective

As a Project Manager, CEO's Office (MYSG), you will be the glue between teams—driving cross‑functional initiatives, breaking down silos, and ensuring execution excellence. You’ll work across departments, ensuring that projects are completed on time, within scope, and aligned with company objectives. Your ability to think on your feet, solve problems, and drive execution with a can‑do attitude will be critical to our success.

Position Responsibilities

• Drive Cross‑Functional Projects – Act as the bridge between departments (Product, Operations, Supply Chain, Marketing, Tech, etc.) to execute high‑impact initiatives.
• Project Execution & Delivery – Own the end‑to‑end project lifecycle, from planning to execution, ensuring milestones are met within deadlines.
• Strategic Problem Solving – Proactively identify roadblocks and design practical, scalable solutions to keep projects moving.
• Process Optimization – Build and refine workflows that enhance collaboration, efficiency, and execution speed.
• Stakeholder Management – Work closely with leadership and key teams to align priorities, provide project visibility, and remove bottlenecks.
• Agile Mindset & Adaptability – Embrace change, navigate ambiguity, and pivot quickly in response to shifting business needs.
• KPI & Performance Tracking – Define and track success metrics, ensuring projects deliver measurable business impact.

Qualifications and Experience

• 3–5 years of experience managing cross‑functional projects in fast‑paced environments.
• Prior consulting or strategy experience, or knowledge in Retail, Operational or Manufacturing optimization; startup experience is a plus.
• Proactive problem solver who takes initiative and thrives in a dynamic, high‑energy environment.
• Familiarity with business operating models, strategy implementation, project management execution.
• Ability to work with different teams, manage expectations, and drive alignment across diverse stakeholders.
• Fast decision‑maker, prioritizer, and results‑oriented.
• Understand when to introduce structure and when to adapt to evolving needs.
• Comfortable using project‑management tools (Lark, Microsoft Project, etc.) and making data‑backed decisions.
• Strong understanding of team dynamics and ability to build productive relationships.