Senior Engineer Information Technology - SAP Basis

Infineon Technologies (Malaysia) Sdn Bhd; Malacca City; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global leader in semiconductor solutions is seeking a skilled SAP Basis Administrator in Malacca City. You will be responsible for providing 2nd and 3rd level SAP support, performing system maintenance, and ensuring high system availability. The ideal candidate will possess at least 4 years of SAP system administration experience, including two go-live cycles. Strong analytical skills and the ability to collaborate with global teams are essential. Join us in driving decarbonization and digitalization.

Qualifications

• At least 4 years of professional experience in SAP system administration.
• Must have at least 2 go-live cycles in SAP ERP.
• Sound knowledge in operating systems and database technologies.

Responsibilities

• Provide 2nd and 3rd level SAP Basis support and perform system maintenance.
• Handle incident tickets and change requests.
• Ensure high system availability and optimize performance.

Skills

SAP Basis support

Analytical troubleshooting

Team collaboration

Communication skills

Problem-solving

Education

Bachelor's degree in Information Technology/Computer Science

Tools

SAP S/4HANA

SAP ECC 6.0

Linux

Oracle

Windows Server

Job description

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant’s experience and skills.

Your Role

Key responsibilities in your new role

• Provide 2nd and 3rd level SAP Basis support and perform system maintenance, including system health checks, daily monitoring of system performance & tuning, system installation, upgrades, patching, SAP Note check & implementation, client copies/system refreshes, transport management, and user administration
• Provide project support and coordinate for the SAP functional area
• Handle incident tickets and change requests, including handling security and authorization, job administration, connection issues, and troubleshooting functional topics
• Perform problem management, including root-cause analysis, reporting service-impacting issues to management, and actively participating in follow-up actions to restore services to normal operation.
• Ensuring high system availability and optimal performance
• Conduct continuous system optimization, monitoring, and problem analysis/resolution
• Provide guidance and mentoring to junior team members.
• Willing to work shift schedules and standby support during non-office hours, including weekends and public holidays, in accordance with company arrangements

Your Profile

Qualifications and skills to help you succeed

• Bachelor's degree in Information Technology/Computer Science, or any equivalent course
• At least 4 years of professional experience in SAP system administration within the areas: SAP S/4HANA, ECC 6.0, SAP CRM, SAP PI, SAP BW, SAPPortal, SAP Solution Manager, and ABAP
• Must have at least 2 go-live cycles in SAP ERP (system migration, interface setup, system refresh)
• Sound knowledge in operating systems and database technologies (SUNSolaris, Linux, Red Hat, Oracle, Windows Server, and Microsoft SQL Server)
• Strong at analytical troubleshooting and problem-solving skills, with the ability to prioritize and handle multiple tasks
• Ability to handle multiple high-priority items simultaneously
• Good communication skills and a proactive team player
• Good interpersonal skills to work effectively with global teams
• Conduct knowledge transfer and awareness sessions to those in closely related areas, such as colleagues, clients/users
• Adhere to all policies and documented procedures when resolving issues, where possible, highlight improvements to the procedures
• Ability to create support documentation and written procedures for routine and non-routine tasks