Senior Dealer Performance & Operations Lead

Chery Automobile; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

An automotive company in Kuala Lumpur is seeking a Senior Executive in Dealer Performance Management. The ideal candidate will monitor dealer performance across sales and aftersales, conduct audits, prepare reports, and support improvement programs. Proficiency in Excel and the ability to work independently are essential. This role involves communicating with various departments and may require travel based on schedules. Applicants should be proactive in identifying issues and suggesting improvements.

Qualifications

• Proficient in Microsoft Excel (pivot tables, formulas, data analysis).
• Able to work independently and as part of a team.
• Proactive in suggesting improvements and identifying performance gaps.
• Able to travel based on audit and operational schedules.

Responsibilities

• Monitor dealer performance including sales, aftersales, and marketing KPIs.
• Complete all scheduled dealer audits on time.
• Prepare, track and analyze monthly/quarterly reports.
• Identify and report potential risks or gaps.
• Provide administrative support for audits and training programs.

Skills

Proficient in Microsoft Excel

Independent and teamwork skills

Proactive in suggesting improvements

Ability to identify issues

Willingness to travel

Ability to handle pressure

Job description

An automotive company in Kuala Lumpur is seeking a Senior Executive in Dealer Performance Management. The ideal candidate will monitor dealer performance across sales and aftersales, conduct audits, prepare reports, and support improvement programs. Proficiency in Excel and the ability to work independently are essential. This role involves communicating with various departments and may require travel based on schedules. Applicants should be proactive in identifying issues and suggesting improvements.