Senior Customer Data Analyst: Master Data & Governance

Emerson Automation; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global technology company located in Penang, Malaysia, is seeking a professional for a data governance role. The candidate will manage account data across systems like Oracle and SFDC, ensuring compliance with governance policies while driving process improvements. This position requires a Bachelor's degree, 5 years of experience in sales operations, strong analytical skills, and proficiency in data visualization tools like Tableau and Power BI. The role involves communication with stakeholders and leading projects to enhance data quality.

Qualifications

• Bachelor’s degree or equivalent experience.
• Proven experience of 5 years with sales operations and customer datasets preferred.
• Solid analytical & problem‑solving skills.
• Advanced Excel skills for data analysis and reporting.
• Ability to create and understand SQL data queries.

Responsibilities

• Review and validate master organizations and perform account maintenance.
• Work alongside CMDM teams to improve process efficiencies.
• Monitor adherence to governance policies and procedures.
• Conduct data analysis to audit data elements.
• Communicate professionally with users and management.

Skills

Sales operations

Data analysis

Analytical skills

Problem-solving

Interpersonal skills

Education

Bachelor’s degree or equivalent experience

Tools

Excel

SQL

Tableau

Power BI

Snowflake

Job description

A global technology company located in Penang, Malaysia, is seeking a professional for a data governance role. The candidate will manage account data across systems like Oracle and SFDC, ensuring compliance with governance policies while driving process improvements. This position requires a Bachelor's degree, 5 years of experience in sales operations, strong analytical skills, and proficiency in data visualization tools like Tableau and Power BI. The role involves communication with stakeholders and leading projects to enhance data quality.