Senior Credit Management Executive (AR Chaser/Collections)

Singtel; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial services company in Malaysia is looking for a Senior Credit Management Executive to oversee Accounts Receivable for corporate clients. This role involves verifying payments, reconciling accounts, and leading a small team. The ideal candidate should have a Bachelor’s degree in Finance, at least 5 years of AR collection experience, and skills in Microsoft Excel and SAP. Join us to make impactful contributions in the evolving landscape of financial services.

Qualifications

• Minimum of 5 years working experience in AR collection for enterprise/ corporate clients is required.
• Experience in leading a team is advantageous.
• Proficient in manual SoA and strong accounting knowledge.

Responsibilities

• Manage Corporate AR and prepare monthly aging operation reports.
• Collaborate with teams to resolve billing issues and disputes.
• Prepare reports and participate in process improvement projects.

Skills

AR collection

Analytical skills

Communication skills

Negotiation skills

Detail-oriented

Team leadership

Proficient in Microsoft Excel

SAP experience

Education

Bachelor's Degree in Finance/Accounting or equivalent

Tools

SAP

Microsoft Excel

Job description

Join the Growing Team at Singtel Financial Shared Services in Malaysia*!

Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!

*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.

Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast‑paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

Senior Credit Management Executive (Corporate AR Chaser) is responsible for verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. One of the primary tasks he/she has to perform includes managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients while managing junior team members.

Make an Impact by:

• Managing Corporate AR.
• Statement of Accounts (SOA) generation to reconcile customer records & bank reconciliations.
• Check daily KIV listing, follow up with customer for payment details and provide to Collection for posting.
• Collaborate with relevant teams to resolve billing issues, e‑invoice rejections, and disputes.
• Assessment of release of handset/mobile sales orders.
• Hosting CFO Debt Reviews meeting with Sales team.
• Send suspension notice to customer when there are no disputes and customer failed to pay.
• Suspend mobile lines when customer did not make payments after reminders.
• Prepare monthly aging operation & management reports.
• Escalation on doubtful debts papers for high outstanding or slow‑moving accounts.
• Attend to auditor queries.
• Participate in process improvement projects (e‑invoice rejection statistics, CMLAS handling).
• Any other ad‑hoc job assigned by supervisor.

Skills for Success:

• Bachelor's Degree in Finance/Accounting or equivalent.
• Minimum of 5 years working experience in AR collection for enterprise/ corporate clients (B2B) is required.
• Experience in leading a team is advantageous.
• Strong analytical, communication, and negotiation skills.
• Proficient in manual SoA (Statement of Accounts).
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.) and possess basic Accounting knowledge.
• Meticulous and strong eye for detail is an added advantage.
• Experience with SAP is highly advantageous.

Join us on our mission to continue defining the future of financial services. Apply Now!