Senior Commercial Lead — End-to-End Customer & Projects

EP Manufacturing Berhad; Tanjong Malim; On-site; MYR 60,000 - 80,000; Full time

Job summary

A manufacturing company in Tanjong Malim, Perak, is seeking a self-driven commercial professional to manage customer relationships and support plant operations. The role involves acting as the primary customer contact, managing project enquiries, and ensuring timely resolutions. Candidates should possess a Bachelor's degree, strong communication skills, and fluency in English, Bahasa Malaysia, and Chinese. A background in automotive or manufacturing would be advantageous. This is a high-visibility role where you will play a critical part in end-to-end commercial processes.

Qualifications

• Proven experience in customer service or commercial management.
• Automotive or manufacturing exposure is an advantage.
• Able to work independently and manage multiple priorities.

Responsibilities

• Act as the primary contact for customers and ensure timely responses.
• Build and maintain strong, long-term customer relationships.
• Manage new project enquiries and follow-ups independently.
• Coordinate with headquarters for quotations and proposals.
• Provide market and customer insights for decision-making.
• Support plant operations by ensuring smooth commercial processes.

Skills

Strong communication skills

Negotiation skills

Interpersonal skills

Presentation skills

Proficient in English

Proficient in Bahasa Malaysia

Proficient in Chinese

Education

Bachelor's Degree in Business, Marketing or related fields

Job description

A manufacturing company in Tanjong Malim, Perak, is seeking a self-driven commercial professional to manage customer relationships and support plant operations. The role involves acting as the primary customer contact, managing project enquiries, and ensuring timely resolutions. Candidates should possess a Bachelor's degree, strong communication skills, and fluency in English, Bahasa Malaysia, and Chinese. A background in automotive or manufacturing would be advantageous. This is a high-visibility role where you will play a critical part in end-to-end commercial processes.