Senior Client Service Officer, Master Data Services, Static Data M/F

CACEIS; Putrajaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading asset servicing company in Putrajaya is seeking a Senior Client Service Officer for Master Data Services. You will be responsible for maintaining static data, validating market data, and ensuring high-quality service. This role requires a Bachelor's degree and 3-5 years of banking operations experience, with strong leadership skills. The company offers a comprehensive rewards program and a dynamic work culture. Join a team focused on operational excellence and client success.

Benefits

Performance based bonuses

Flexible benefits

Competitive compensation

World-class training program in financial services

Collaborative, dynamic culture

Qualifications

• 3-5 years of experience in a relevant field.
• Strong leadership and coaching skills are essential.

Responsibilities

• Control and validate market data coming from data providers.
• Analyze and execute corporate action events.
• Ensure internal and external enquiries are managed on time.

Skills

Familiar with core platforms: MDC and all the GP

Knowledge in Bloomberg or other service providers

Competent in MS Office

Banking experience in operations with basic static data knowledge

Strong leadership and coaching skills

Willingness to take on new challenges, confident and self-motivated

Education

Bachelor Degree / BSc Degree or equivalent

Job description

Senior Client Service Officer, Master Data Services, Static Data M/F

Job title
Senior Client Service Officer, Master Data Services, Static Data M/F

Contract type
Permanent Contract

Job summary

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high‑quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, Static Data team, you will be responsible for the timely and accurate update and maintenance of all static data in MDC and GP. Setups would include creation and/or amendment of static data in all the processing systems.

You will be supporting Global business with 8 working hours a day.

Shift hours would be between 8:00am-5:00pm

Responsibilities

• Control and validate market data coming from data providers (Bloomberg, Reuters, etc.)
• Analyze and execute the corporate action event (dividend, spin off, shares split, etc.)
• Ensure internal and external enquiries are managed on time and with high quality standard
• Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required)
• Promote quality of deliverables by motivating, coaching and developing team members
• Ensure cross training and rotation of duties occurs on a regular basis to increase operational efficiency and reduce operational risk
• Periodic review of process to refresh understanding of requirements and review for compliance

Benefits

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world‑class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Location

Asia, Malaysia

Education & Experience

Minimal education level
Bachelor Degree / BSc Degree or equivalent

Level of minimal experience
3-5 years

Required skills

• Familiar with core platforms: MDC and all the GP
• Knowledge in Bloomberg or other service providers will be an added advantage.
• Competent in MS office.
• Banking experience in operations with basic static data knowledge.
• Possess strong leadership and coaching skills.
• Willingness to take on new challenges, confident and self‑motivated

What do you need to succeed?

• Familiar with core platforms: MDC and all the GP
• Knowledge in Bloomberg or other service providers will be an added advantage.
• Competent in MS office.
• Banking experience in operations with basic static data knowledge.
• Possess strong leadership and coaching skills.
• Willingness to take on new challenges, confident and self‑motivated