Senior Claims Lead, Life & Medical Insurance

Hong Leong Assurance; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A financial services company based in Malaysia is seeking a highly motivated individual for a Claims Management role. The ideal candidate should possess at least 5 years of experience in claim assessment, particularly in Life or Medical Insurance. Responsibilities include verifying claims, monitoring performance metrics, and conducting training. A degree in a relevant field is essential, and mastery of Microsoft Office applications is required. This position demands proactive behavior and a keen understanding of insurance guidelines.

Qualifications

• Degree related to Life Insurance, Science, Law or Equivalent.
• 5+ years experience in claims management of Life/Takaful insurance.
• Advanced claim assessment skills on Life or Medical Insurance.

Responsibilities

• Verify and process claims according to policies.
• Monitor performance metrics for team productivity.
• Conduct User Acceptance Testing for system upgrades.

Skills

Claim assessment

Proactive behavior

Team management

Knowledge of insurance guidelines

Communication skills

Education

Degree in Life Insurance, Science, Law, or Equivalent

Masters degree or Professional qualification (e.g. LOMA)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A financial services company based in Malaysia is seeking a highly motivated individual for a Claims Management role. The ideal candidate should possess at least 5 years of experience in claim assessment, particularly in Life or Medical Insurance. Responsibilities include verifying claims, monitoring performance metrics, and conducting training. A degree in a relevant field is essential, and mastery of Microsoft Office applications is required. This position demands proactive behavior and a keen understanding of insurance guidelines.